Open to opportunities

Duarte Domingues

@duartedomingues

Message

Property acquisition and account management professional using data-driven pricing to grow revenue and retention.

Portugal

Message

What I'm looking for

I’m looking for a role where I can drive revenue growth through account management and data-driven pricing, work across international markets, and collaborate with operations/customer experience teams to improve processes and retention.

I’m a multilingual property acquisition and account management professional focused on growing revenue while protecting quality and retention. At Spotahome, I expanded and managed a diverse rental portfolio across multiple countries, helping maintain high occupancy and performance through proactive account management.

I drive results with data-driven pricing recommendations and actionable market insights. I also build and nurture strong landlord relationships, and collaborate with operations and customer experience teams to streamline onboarding and improve overall processes.

Before Spotahome, I strengthened my sales and customer-facing foundation as a Business Development Representative at Five Thousand Miles, conducting 50+ daily cold calls, supporting negotiations, and maintaining accurate CRM follow-ups. I also bring hospitality execution experience from NH Hotel Group (SAP Hospitality-based reservations for 40+ daily requests) and Lost Inn Lisbon Hostel, where I independently directed daily operations for a 90-bed property and helped sustain a 4.8-star average rating.

Experience

Work history, roles, and key accomplishments

Current

Property Acquisition & Account Manager

Current

Spotahome

Oct 2023 - Present (2 years 8 months)

Expanded and managed a portfolio of rental units across multiple countries, maintaining high occupancy and quality standards. Drove revenue growth through account management and data-driven pricing recommendations, strengthening landlord relationships and retention.

Property Acquisition Account Management Client Relationship Management Revenue Growth CRM Management Market Insights Cross Functional Collaboration

Business Development Representative

Five Thousand Miles

Aug 2022 - Mar 2023 (7 months)

Conducted 50+ daily cold calls to Spanish businesses to generate leads and schedule meetings. Managed follow-ups and maintained accurate CRM records to move prospects through the sales funnel and support commercial negotiations.

Cold Calling Lead Generation Sales Prospecting Sales Funnels Sales Pitching

Reservations Agent

NH Hotel Group

Feb 2022 - Aug 2022 (6 months)

Handled 40+ daily reservation requests and customer emails for individual, group, and corporate bookings. Processed bookings in SAP Hospitality and coordinated internally to ensure consistent service delivery.

Hotel Reservations Booking Management Customer Email Handling Service Coordination CRM Case Logging Attention To Detail

Receptionist & Assistant Coordinator

Lost Inn Lisbon Hostel

Jun 2021 - Dec 2021 (6 months)

Independently managed daily operations of a 90-bed hostel, including check-ins, check-outs, and guest support. Coordinated guest activities, handled bookings across multiple platforms with high accuracy, and contributed to a 4.8-star average rating.

Hospitality Operations Check Out Booking Management Team Coordination Guest Activity Coordination