Open to opportunities

Doumer Joseph

@doumerjoseph1

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Multilingual medical interpreter and patient-support specialist with logistics and healthcare coordination experience.

Haiti

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What I'm looking for

I seek a patient-focused role using my medical interpretation, coordination, and logistics experience in a culturally sensitive healthcare or humanitarian organization.

I am a multilingual medical interpreter and patient-support specialist with strong experience coordinating care for foreign patients navigating the U.S. healthcare system. I have worked in remote and hybrid environments providing interpretation (Haitian Creole, French, English), benefits verification, appointment support, and medical terminology interpretation to improve patient outcomes.

I also bring logistics and operations experience supporting international organizations, including arranging travel, supervising local teams, and streamlining processes for efficient mission delivery. I am goal-oriented, a fast learner, and committed to clear communication and culturally sensitive care.

Experience

Work history, roles, and key accomplishments

Assistance Coordinator

GMMI (Global Medical Management Inc.)

Aug 2024 - Mar 2025 (7 months)

Managed calls and emails from medical providers and assisted foreign insured members navigating the US healthcare system, verifying benefits and guarantees of payment while arranging appointments and patient escorts.

Multilingual Support (French Spanish Creole)Medical Terminology Scheduling Customer Service

Medical Interpreter

Voyce Inc

Jan 2022 - Nov 2023 (1 year 10 months)

Provided video remote medical interpretation for Haitian patients, accurately translating medical terminology and facilitating communication between clinicians and non-English speaking patients to improve outcomes.

Medical Interpretation Remote Interpreter Haitian Creole Medical Terminology Cross Cultural Communication Patient Advocacy Ethics

Haitian Creole Interpreter

Language Line Solutions

Jul 2020 - Jul 2021 (1 year)

Interpreted for Haitian nationals across medical, insurance, immigration, and banking contexts, ensuring accurate communication for triage, procedures, claims, and official proceedings.

Haitian Creole Medical Interpretation Insurance Immigration Interpretation Banking Interpretation Patient Support

Logistics Agent

Invictus

May 2010 - Jul 2016 (6 years 2 months)

Coordinated logistics, reservations, and local hiring for US military and NGO missions, provided security and interpretation, and streamlined supply chain processes to meet mission timelines.

Logistics Coordination Local Hiring & Supervision Interpretation & Security Supply Chain Optimization Transportation Coordination

Retail Sales Associate

AutoZone

Jan 1998 - Jan 2010 (12 years)

Assisted customers in locating vehicle parts, managed store inventory, and completed sales, improving customer satisfaction through responsive service and product knowledge.

Retail Sales Inventory Management Customer Service Point of Sale Problem Solving

Education

Degrees, certifications, and relevant coursework

Oakland City University

A.S: Business Administration, Medical Interpretation

2006 - 2006

Completed Medical Interpretation Training and related coursework in 2006, focusing on medical terminology and interpretation between professionals and patients.