Open to opportunities

Doug Merritt

@dougmerritt

Message

I’m a systems thinker with an affinity for detailed design and a deep interest in user needs.

United States

Message

What I'm looking for

I’m looking to make an impact at the systems level for larger companies that have established design systems teams.

I'm a product designer with 15 years of experience spanning design systems and feature-level UX work.

My design systems expertise centers on building systems from 0–1 in close partnership with engineering. Most recently at Provi, I established a semantic token structure, accessible component library, and the documentation and adoption resources to drive organization-wide use. I've also led system-building work at Sendoso, and my ongoing freelance engagements cover tokenization, component architecture, and AI-workflow-ready documentation.

Alongside this, my UX work has ranged across healthcare, fintech, and e-commerce. I directed product design for healthcare and financial services clients at EY Design Studio, shipped a white-labeled e-commerce experience for alcohol distributors, built a Cigna healthcare web app that drove measurable behavior change, and contributed interaction design for AT&T's experiential technology demos.

Together, this reflects a consistent thread: translating complex systems and business goals into usable, well-crafted product experiences.

Experience

Work history, roles, and key accomplishments

Current

Freelance Product Designer

Current

Freelance

Apr 2026 - Present (4 months)

Partnered with clients on design system initiatives from 0–1 builds to system updates and refinements, covering tokenization, component architecture, and documentation. Enabled systems to be AI-workflow-ready, structured and documented for strong outputs.

Design Systems Interaction Design UI Design Accessibility

Staff Product Designer - Design Systems

Provi

Jun 2023 - Mar 2026 (2 years 9 months)

Built a design system from 0–1 in partnership with engineering, delivering accessible, production-ready components and a semantic token structure. Established standards, documentation, and educational resources to drive adoption, and leveraged the system to launch a white-labeled e-commerce experience for alcohol distributors in under 2 months.

Design Systems Tokenization Component Architecture Documentation Accessibility

Lead Product Designer

Sendoso

Nov 2021 - Jan 2023 (1 year 2 months)

Owned end-to-end design system creation, including visual direction, Tailwind-based components, and cross-team processes for input and transparency. Built and launched a new e-commerce experience that increased corporate gift campaign creation by over 12%.

Design Systems Visual Design Tailwind Cross Functional Collaboration

Design Director

EY Design Studio

Jan 2018 - Nov 2021 (3 years 10 months)

Directed product design for healthcare and financial services clients, leading cross-functional teams from discovery through execution. Supported foundational experience design work for a new spinoff company from MetLife, establishing their digital presence across consumer and advisor sites and tools.

Product Design Healthcare Financial Services Cross functional Leadership Experience Design

Visual Design Lead

Citizen, Inc.

Mar 2012 - Jan 2018 (5 years 10 months)

Built and launched a new healthcare web app for Cigna that drove measurable behavior change for a major enterprise client. Contributed interaction and visual design for experiential event-based demos for AT&T, communicating complex technical concepts to diverse audiences including executives, developers, and press.

Visual Design Interaction Design Healthcare Web Applications