Seeking a product leadership role where I can put the customer first; building intuitive commerce experiences and services that require less time for users to think and do. I thrive in environments where I lead product teams, fostering a culture where they are empowered to grow and outpace me.
DC
Looking for a job
Doris Chan
@dorischan1
Vice President of Product Management driving revenue growth and product-led platforms across enterprise marketplaces.
United StatesWhat I'm looking for
I’m a Vice President of Product Management with 16+ years of experience leading enterprise platforms, high-scale digital marketplaces, and e-commerce. I’ve built product-led operating models in both B2B and B2C environments, translating strategy into measurable, billion-dollar outcomes through centralized product operations, scaling digital acquisitions, and modernizing legacy systems.
Most recently at Pathward, I established and led an enterprise growth team and shifted delivery from project-centric work to a product- and capability-driven operating model with clear ownership, governance, and lifecycle standards. Previously, as a Director at Workrise, I led end-to-end strategy for a multi-sided labor marketplace, and at American Express I owned global digital acquisition platforms, delivering $1.4B+ in incremental charge volume and driving large-scale experimentation and UX modernization.
Experience
Work history, roles, and key accomplishments
PA
Current
Established and led an enterprise growth team, translating market analysis into strategic proposals and achieving a 70% new product success rate over 6 months. Shifted delivery to a product- and capability-driven operating model, modernized discovery/prototyping with AI tools (Kiro, Copilot), and centralized portfolio roadmaps/reporting using Aha! to improve transparency and execution.
Led the core labor marketplace platform, owning end-to-end product strategy across demand, supply, fulfillment, time capture, and invoicing, generating $1.16B in annual revenue. Re-architected delivery into domain-based pods, launched UX research and experimentation to reduce delivery risk, and mentored a leadership bench while institutionalizing Agile/SAFe execution loops.
Owned global product vision, roadmap, and execution for high-scale digital acquisition platforms serving 40M+ annual visitors across 7 countries, delivering $1.4B+ in incremental charge volume. Unified three regional platforms into a single global experience (driving $800M+ incremental revenue), ran 100+ A/B and multivariate experiments, and improved site performance with a 35% average page load t
Owned U.S. and international digital acquisition journeys and led multiple scrum teams across distributed environments. Redesigned core experiences to improve cross-sell capabilities, platform scalability, and user personalization.
Education
Degrees, certifications, and relevant coursework
Boston College
Bachelor of Science (B.S.), Business & Marketing
B.S. in Business & Marketing from Boston College’s Carroll School of Management. Completed SAFe Agilist, Salesforce Administrator, and Harvard/AMEX Leadership Excellence certifications.
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
240k-265k USD
Job categories
Skills
RemoteProduct StrategyRoadmap PlanningB2B MarketplacePlatform ModernizationPersonalizationA B ExperimentationMultivariate TestingOKRsAgile SAFe ExecutionUX ResearchExperimentation DesignConversion OptimizationDirect Channel OptimizationExecutive ReportingCentralized Portfolio RoadmapsProduct DiscoveryAI Powered Research Tools (Kiro)AHASalesforce AdministrationPI PlanningRetrospectivesGmailSAFeSalesforceTremor
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