Don Wallace

I’m a Dedicated and results-driven professional with experience across medical billing, claims processing, warehouse operations, customer service, and logistics. In my remote Medical Billing Specialist role, I process high-volume medical claims, payments, and insurance denials with exceptional accuracy.

I verify insurance eligibility, benefits, and claim status while ensuring compliance with HIPAA regulations and company policies. I resolve billing issues and non-standard claims professionally, documenting account activity accurately while maintaining complete confidentiality.

Before and alongside billing work, I built strong operational experience as a Warehouse Operator. I safely operated material-handling equipment, picked and assembled customer orders using RF scanners and warehouse management systems, and maintained inventory accuracy while following OSHA and company safety standards.

I also developed reliable, customer-focused workflow skills as a Mail Processing Clerk with the United States Postal Service (USPS). I processed and sorted high volumes of incoming and outgoing mail using automated equipment, supported customers with shipping services and mailing options, and met strict productivity and delivery deadlines through careful, consistent execution.