DC
Open to opportunities

Donabel Carag

@donabelcarag

Dedicated customer service representative with strong problem-solving skills.

Zimbabwe
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a customer service representative with extensive experience in the telecommunications and travel industries. My journey began at TELCO SERVICES INTERNATIONAL, where I honed my skills in troubleshooting and soft selling while working with TELSTRA. I excelled in understanding customer needs and providing tailored solutions, which significantly enhanced customer satisfaction.

During my time at C3 CUSTOMER CONTACT CHANNELS, I further developed my customer service skills by arranging flight reservations and upselling additional services. My ability to communicate effectively in both English and Tagalog has allowed me to connect with a diverse clientele, ensuring their needs are met with precision and care.

Experience

Work history, roles, and key accomplishments

TI

Customer Service and Sales Representative

Telco Services International

Aug 2015 - Mar 2017 (1 year 7 months)

Handled inbound sales and provided minimal troubleshooting for customer concerns. Offered updated products and created bundled solutions based on customer needs and preferences.

Education

Degrees, certifications, and relevant coursework

LU

LAGUNA STATE POLYTECHNIC UNIVERSITY

Bachelor in Psychology, Psychology

2011 - 2012

LU

LYCEUM UNIVERSITY

Bachelor of Psychology, Psychology

2008 - 2009

Tech stack

Software and tools used professionally

Interested in hiring Donabel?

You can contact Donabel and 90k+ other talented remote workers on Himalayas.

Message Donabel

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Donabel Carag - Customer Service and Sales Representative - Telco Services International | Himalayas