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Dom MDM
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Dom M

@domm

Technical support specialist at Servidos.ar, supporting a home-services platform used by about 65,000 people monthly.

United Kingdom
Message

What I'm looking for

I’m looking for a long-term, UK-based technical support role, with travel across EMEA and APAC to support customers on site. I want to help organisations get the most from their hardware and software as part of a wider team, and build a career that keeps me engaged, proactive and useful.

I built and run Servidos.ar, a home-services platform used by about 65,000 people a month in Buenos Aires. I handle production support by reproducing faults, checking logs, fixing what I can, and following up with users.

At Let Cleanness Be Ltd, I’m the first contact when a digital tool fails. I look after booking systems and Stripe payments, guide non-technical colleagues through Windows and Microsoft 365, and help keep client records accurate.

I started by selling design services on PeoplePerHour and Fiverr while at university, then moved into web development and website support for small businesses. I’m looking for a long-term UK-based technical support role where I can help organisations get the most from their hardware and software.

Experience

Work history, roles, and key accomplishments

LL
Current

Business Development Manager

Let Cleanness Be Ltd

Jul 2024 - Present (2 years 4 months)

First contact when digital tools fail, guiding non-technical colleagues through Windows and Microsoft 365. Manage booking systems and Stripe payments, and handle client enquiries and invoicing.

FR
Current

Web Developer & Creative Designer

Freelance

Nov 2014 - Present (12 years)

Started as a freelance designer selling services on PeoplePerHour and Fiverr, growing into web development and website support for small businesses, including hosting, email, DNS, and troubleshooting.

AC

Regeneration Assistant

Ashford Borough Council

Apr 2017 - Nov 2017 (7 months)

Grew the LoveAshford brand and met town-centre business owners, including established brands.

LE

Bid Manager Trainee & Business Assistant

Lendlease

Sep 2016 - Dec 2016 (3 months)

Handled bid and payroll administration and document control.

BC

Accounts Manager Assistant

Be Onsite, Lendlease charity

Jul 2016 - Sep 2016 (2 months)

Helped disadvantaged people into construction jobs as part of a VIP internship.

CH

Receptionist

Cathedral Lodge Hotel

Welcomed guests and handled their queries.

Education

Degrees, certifications, and relevant coursework

Canterbury Christ Church University logoCU

Canterbury Christ Church University

Bachelor of Science, Economics and Business Studies

Grade: 2.1

BSc Economics and Business Studies with a 2.1 classification.

Chartered Management Institute logoCI

Chartered Management Institute

CMI Level 5, Management

CMI Level 5 qualification in management.

Association for Project Management logoAM

Association for Project Management

APM Project Fundamentals, Project Management

APM Project Fundamentals qualification.

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