Looking for a job

Dominique Williams

@dominiquewilliams1

Message

I turn financial and customer data into stronger recovery, revenue, and workflow outcomes.

United States

Message

What I'm looking for

I'm looking to apply financial, operational, and customer-data analysis to improve revenue outcomes, reporting, workflow efficiency, and strategic decision-making while continuing to grow my BI, SQL, Python, and Tableau capabilities.

At Corpay (ALE Solutions), I extract, clean, and analyze financial, hospitality, and customer data to support revenue forecasting, collection strategy, and operational decisions across 1,000+ accounts.

I build Excel dashboards for KPIs, aging trends, recovery rates, and workflow efficiency, while identifying revenue leakage, billing discrepancies, and process inefficiencies. I also automate recurring reports to reduce manual processing and improve reporting accuracy.

Previously at Brenntag Lubricants, I recovered $1M in assets across 1,000+ accounts and reduced outstanding delinquencies by 20% through analysis of aging and payment trends.

My background includes progressively responsible collections roles at ALE Solutions, where I improved collection efficiency by 15% and recovered $200K–$300K across 700+ accounts. I'm expanding my analytics toolkit through Microsoft PL-300 Power BI and IBM Data Analyst certifications.

Experience

Work history, roles, and key accomplishments

Current

Data & Revenue Specialist

Current

Corpay (ALE Solutions)

Jun 2023 - Present (3 years 3 months)

Extract, clean, and analyze financial, hospitality, and customer data from ACT and Microsoft D365 to support revenue forecasting and operational decision-making. Build and maintain Excel dashboards to track KPIs, aging trends, recovery rates, and workflow efficiency for leadership reporting.

ACT Microsoft Dynamics 365 Excel KPI Reporting Data Analysis Workflow Optimization Revenue Forecasting Data Cleaning Automation

Credit Collection Specialist

Brenntag Lubricants

Mar 2019 - Jun 2023 (4 years 3 months)

Recovered $1M in assets across 1,000+ accounts using data-driven collection strategies. Reduced outstanding delinquencies by 20% through strategic analysis of aging and payment trends.

Data Driven Strategy Aging Analysis Payment Trends Excel Word Reporting

Hotel Collections Manager

ALE Solutions Inc.

Nov 2017 - Feb 2019 (1 year 3 months)

Analyzed hospitality industry trends and customer feedback to develop data-backed sales support strategies. Managed financial and procedural documentation with accuracy and compliance.

Hospitality Industry Customer Feedback Analysis Data Driven Strategy Excel KPI Reporting Workflow Analysis

Lead Collection Specialist

ALE Solutions Inc.

Apr 2016 - Nov 2017 (1 year 7 months)

Analyzed sales and customer data to support internal and external presentations. Identified obstacles in team performance using KPI tracking and workflow analysis.

Sales Data Analysis Customer Data Analysis KPI Tracking Workflow Analysis data review Compliance

Collection Specialist

ALE Solutions Inc.

Oct 2015 - Apr 2016 (6 months)

Prioritized accounts using aging analysis data to streamline collection efforts. Used analytics tools to identify inefficiencies, improving recovery rates.

Aging Analysis Analytics Tools data review Trend Analysis Accounts Receivable Reporting