Open to opportunities

Doina Scerbina

@doinascerbina

Message

I'm building a career in corporate travel through hotel reservations, guest service, and travel operations.

Belgium

Message

What I'm looking for

I'm looking to further develop my expertise in corporate travel and travel management, using my experience in reservations, guest service, administration, and travel-related operations.

I've supported reservations, group bookings, invoicing, payments, and guest requests for international travellers at NH Stuttgart Airport. I used SAP to manage reservations, guest profiles, billing, and administrative records while coordinating across front office, housekeeping, sales, and event teams.

Through my International Tourism and Leisure studies, I've built sustainable multi-destination itineraries, conducted market research, and developed pricing and partner recommendations for a Belgian tour operator. I'm motivated to develop further in corporate travel and travel management.

Experience

Work history, roles, and key accomplishments

Student Job

Jost NV

Jul 2026 - Aug 2026 (1 month)

Organised and distributed CMRs and invoices, and reviewed and corrected billing discrepancies to ensure accurate invoicing and customer satisfaction.

Invoicing Billing Administrative Accuracy Attention To Detail

Internship

NH Stuttgart Airport

Mar 2026 - Jun 2026 (3 months)

Managed reservations and customer requests for international guests, handled group bookings, invoicing, and payments, and used SAP for reservations and billing. Coordinated with departments to ensure smooth execution of guest arrangements and resolved service issues efficiently.

SAP Customer Service Reservation Management Invoicing Group Bookings Cross Functional Collaboration Problem Solving Administrative Accuracy

Student Job

BE-Trans

Jun 2025 - Jul 2025 (1 month)

Reviewed and corrected billing discrepancies and assisted with the migration of confidential employee records, ensuring data accuracy and secure handling.

Billing Data Migration Confidentiality Administrative Accuracy

Education

Degrees, certifications, and relevant coursework

Thomas More University of Applied Sciences

Graduate, International Tourism and Leisure

Grade: Cum Laude

Graduated Cum Laude in June 2026 with a degree in International Tourism and Leisure. Coursework included Sustainable Tourism, Management Skills, Tourism Fundamentals, Business Intelligence, and Travel Technology.