DWDavid Wilson
@dmwilson
Skilled network and POS technician specializing in WISP, hardware repair, and network troubleshooting.
South AfricaWhat I'm looking for
I am a skilled technician with extensive experience repairing and maintaining computer, network, point-of-sale, and WISP equipment. I excel at diagnostic work and rapid troubleshooting to restore service and minimize downtime.
In my current role as a Network Engineer I perform wireless internet on-site installations, setup, repairs, and maintenance using Mikrotik, Ubiquiti, and Cambium devices, and I monitor network capacity and performance with LibreNMS.
Previously I served as a Senior Technician focused on on-site POS installations, repairs, call-outs, and Firebird SQL database maintenance and backups for major clients. Earlier roles included IT support across multiple connectivity technologies and sales of computer hardware and software.
I hold CompTIA A+ and CompTIA N+ certifications, possess practical scripting experience for automated monitoring and troubleshooting, and bring a proactive, service-oriented approach to improving network reliability and client satisfaction.
Experience
Work history, roles, and key accomplishments
Network Engineer
Consumables and Information Technology (Pty) Ltd.
Jan 2022 - Present (4 years 1 month)
Performed wireless internet on-site installations, repairs and maintenance using Mikrotik, Ubiquiti and Cambium devices; reduced downtime through proactive monitoring and automated Mikrotik scripts. Monitored network capacity with LibreNMS and optimized routing protocols to improve throughput and redundancy.
Senior Technician
GAAP Point of Sale
Jan 2014 - Dec 2021 (7 years 11 months)
Provided on-site POS installations, repairs and call-outs while assisting helpdesk and maintaining Firebird SQL databases; managed backups for major clients including KFC, Hungry Lion and Melissas. Improved system reliability through proactive maintenance and support.
IT Support Technician
Kauai
Jan 2010 - Dec 2013 (3 years 11 months)
Managed IT asset inventory and provided regional connectivity troubleshooting (WiFi, Dial-Up, ADSL, Fibre), reducing support tickets through proactive hardware and software maintenance. Contributed to technology refresh planning to align IT with business needs.
Sales Representative
Rectron
Jan 2007 - Dec 2009 (2 years 11 months)
Sold computer hardware and software to retail distributors, expanded customer base through relationship building and increased sales by targeting high-potential accounts. Improved client satisfaction through prompt issue resolution and service.
Education
Degrees, certifications, and relevant coursework
Buren High School
High School Diploma, General Secondary Education
Completed High School diploma at Buren High School, with CompTIA A+ and CompTIA N+ certifications noted.
Availability
Location
South AfricaAuthorized to work in
Job categories
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