Ádám Szabó
@dmszab
IT system administrator focused on incident management and technical troubleshooting.
AustriaWhat I'm looking for
I am an IT System Administrator with hands-on experience in incident management, technical troubleshooting, and second-level network engineering. I hold technical secondary education, OKJ-level IT training, and certifications including CCNA routing & switching, ECDL, and ITILv4, and have worked in service operations roles.
I consistently pursue new technologies and professional growth, deliver customer-focused support in rotating-shift environments, and bring practical experience with Windows servers, C#, HTML, CSS, MySQL, and network operations from roles at BT Group plc and prior technical positions.
Experience
Work history, roles, and key accomplishments
Service Operations Engineer
BT Group plc
Apr 2023 - Aug 2025 (2 years 4 months)
Provided second-level network engineering and service operations support, handling incident management, technical troubleshooting, and customer service across rotating shifts.
Education
Degrees, certifications, and relevant coursework
DSZC Mechwart András Technical Secondary School
Technical Secondary School Graduation Certificate, Information Technology
2017 - 2021
Activities and societies: ECDL certificate; CCNA routing & switching knowledge; IT system administrator OKJ course (54 481 06)
Completed a technical secondary school (IT class) program, earning a graduation certificate focused on IT skills and technical training.
Availability
Location
AustriaAuthorized to work in
Job categories
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