At TripleTen (Nebius), I build internal automation products and integrations that turn operational needs into scalable systems. I created a locally deployed AI contract-recognition system that extracted structured data from 13,000 historical documents while keeping client data confidential.
I designed refund-system business logic and payment-data integration with CRM, reducing application processing time by 70% and refund rate by 16%. I also rebuilt team KPIs around 30-day activation metrics and reduced the variable payroll component by 40%.
I work end-to-end without dedicated system analysts or project managers: running discovery, prioritizing requirements, approving specifications with engineering, documenting systems, and working through technical constraints. My background spans event-driven integrations across HubSpot, Planhat, Zendesk, and internal platforms, SQL and Python automation, data quality, and support operations for teams of 120+ people.
