At Altra-Call, I oversee technical operations and coordinate support team activities. I organise technical requests, work to improve procedures, and train junior team members.
At MEGA-PC, I directed technical projects and managed IT infrastructure, implementing improvements to system operation and performance.
My technical work includes Windows Server, Active Directory, Microsoft 365, and VPN connectivity. I also prepared a SharePoint audit covering sites, storage, and user and group access.
I maintain dental software and equipment and follow up on Veasy/Pyxvital electronic claims transmission incidents with dental practices and software support teams.
