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MD@mohamedhedidab
IT Helpdesk Technician skilled in networking and security.
TunisiaI am an IT Helpdesk Technician with a strong foundation in computer networking and security. My experience at the Law & Business School in Tunisia has equipped me with the skills to manage user support effectively, resolving technical issues for both staff and students. I have a proven track record of installing and maintaining IT equipment, ensuring that all systems run smoothly and efficiently.
In addition to my technical abilities, I have assisted in various administrative tasks, including data entry and document preparation. My education, highlighted by an Advanced Technician Certificate in Computer Networking and Security, has provided me with a solid understanding of Windows Server setup, VLAN segmentation, and cybersecurity measures. I am passionate about leveraging technology to improve internal processes and enhance user experience.
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Work history, roles, and key accomplishments
Law & Business School
Managed user support for staff and students, resolving daily technical issues and supporting system updates. Installed and maintained office IT equipment and assisted in administrative tasks like data entry and scheduling. Coordinated between IT and administration to improve internal processes.
Degrees, certifications, and relevant coursework
Advanced Technician Certificate, Computer Networking and Security
Setup of Windows Server AD DS and DNS. VLAN segmentation and proxy filtering. Dockerized monitoring system with Zabbix.
Software and tools used professionally
TunisiaYou can contact Mohamed Hedi and 90k+ other talented remote workers on Himalayas.
Message Mohamed Hedi
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