Mohamed Souhaib El Heni
@mohamedsouhaibelheni
I build and support secure Cisco networks, voice systems, and high-availability infrastructure.
TunisiaWhat I'm looking for
I've supported network and IT operations for the Ministry of Interior, configuring and maintaining Cisco firewalls, switches, routers, and data links across independent office locations.
I design HQ, branch, and co-location data center LAN/WAN networks, administer Windows-based workstations, and troubleshoot TCP/IP connectivity using Cisco Works.
At Tunisia Computer Services, I configured Cisco Unified Communications Manager, Unity, voice gateways, and VoIP services while resolving call-quality, latency, jitter, and performance issues.
At TOPNET, I supported BancTec customers and strategic partners through systems installation, network monitoring, backups, server maintenance, and secure deployments of Active Directory, Exchange, and TCP/IP networks.
Experience
Work history, roles, and key accomplishments
Senior Technician in Infrastructure and Access Networks
Ministry of Interior
Configured and maintained Cisco network equipment, including firewalls, switches, and routers, supporting data links between office locations. Performed client troubleshooting using Cisco Works and administered end-user workstations on a Microsoft Windows-based LAN.
Education
Degrees, certifications, and relevant coursework
Sectoral Training Center in Telecommunications Tunisia
Senior Technician Diploma, Infrastructure and Access Networks
Senior Technician Diploma in Infrastructure and Access Networks.
High School Ettahrir Bardo
High School Diploma, Mathematics
High School Diploma in Mathematics.
CISCO
CISCO Certified Network Associate (CCNA), Networking
CISCO Certified Network Associate (CCNA) covering core routing and switching concepts, network fundamentals, and device configuration.
CISCO
CISCO Certified Network Associate (CCNA), Networking
CISCO Certified Network Associate (CCNA) covering foundational networking principles, architecture, and protocols.
Tech stack
Software and tools used professionally
Availability
Location
TunisiaAuthorized to work in
Job categories
Skills
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