Dixita Shetty
@dixitashetty
I improve payroll and HR operations quality across global teams, audits, migrations, and compliance.
IndiaWhat I'm looking for
At Infosys BPM, I execute quality audits for Payroll and Employee Data Management supporting 2,000+ employees across eight countries. I validate Workday processes and ServiceNow tickets, investigate critical errors through root cause analysis, and maintain dashboards that support SLA compliance.
Previously at Neeyamo, I managed monthly payroll for 500+ employees in Spain and the Netherlands and led an offshore transition for a Spanish client. I've also processed loan estimates at Coforge, combining careful validation, compliance awareness, and process improvement.
Experience
Work history, roles, and key accomplishments
Process Specialist
Infosys BPM
Sep 2025 - Present (1 year 1 month)
Executes comprehensive quality audits for payroll and employee data management, ensuring zero-defect delivery and SLA compliance. Leads SOP audits, RCA, and CAPA implementation, and maintains quality dashboards.
Senior Product Specialist – Payroll Operations
Neeyamo Enterprise Solutions Pvt. Ltd.
Jun 2022 - Aug 2025 (3 years 2 months)
Managed monthly payroll processing for entities in Spain and the Netherlands, ensuring timely registration, validation, and compliance. Led process transitions and mentored junior team members.
Associate
Coforge Business Process Solutions Pvt. Ltd.
Dec 2020 - Jun 2022 (1 year 6 months)
Reviewed loan summaries and prepared Loan Estimates, ensuring accuracy and compliance. Processed loans within a 48-hour turnaround time and maintained production logs.
HR Intern
Doda Management and Business Solutions
Dec 2019 - Feb 2020 (2 months)
Updated company databases with candidate information, scheduled interviews, and assisted in managing training and development programs.
Education
Degrees, certifications, and relevant coursework
Welingkar Institute of Management
PGDM, Management
Grade: 80%
Completed PGDM with 80% in 2023.
Neeyamo Enterprise Solutions Pvt. Ltd.
Quality Management System (QMS), Quality Management
2022 - 2022
Certified in managing the quality of the system.
Neeyamo Enterprise Solutions Pvt. Ltd.
Information Security Management System (ISMS), Information Security
2022 - 2022
Certified in the management of Information and security of the system.
Indira College of Commerce And Science
Bachelor of Business Administration, Business Administration
Grade: 62.65%
Completed BBA with 62.65% in 2020.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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