At Paychex IT Solutions India, I process payroll for US-based ASO and PEO client portfolios, handling validations, reconciliations, direct deposits, and payroll reporting while following federal, state, and local requirements.
I’ve processed over 5,000 payroll cases with approximately 98% accuracy and maintained 100% quality for nearly five consecutive months. I also designed operational dashboards to help track production and quality metrics.
As a subject matter expert, I provide process guidance, resolve escalations, and mentor associates. I’ve also worked with Benefits and Retirement Services on payroll deductions, employer match calculations, and retirement funding.
At EqualizeRCM Services, I managed recruitment, onboarding, employee relations, and HR operations. Earlier, as an Associate Analyst at XL Dynamics India Pvt. Ltd., I processed US mortgage documentation and reviewed financial and loan records.
