Di SIMHA
@disimha
I investigate fraud, analyze risk data, and strengthen compliance operations.
What I'm looking for
I'm currently investigating complex customer accounts, cross-border financial logs, AML cases, and telecom fraud risks at VOIS (Vodafone Intelligent Solutions).
I produce analytical threat reports for executive leadership, identify emerging risk profiles through advanced data filtering, and support remediation while maintaining regulatory and corporate policy compliance.
Previously at Tech Mahindra, I completed high-volume corporate KYC verifications and risk assessments, analyzed user-profile anomalies, and improved tracking and risk-mitigation processes. At VOIS, I also served as a temporary SME, leading onboarding workflows, auditing production outputs, and resolving escalated mobile, roaming, and broadband issues.
I'm comfortable working across teams, managing client-facing discussions, and delivering under strict timelines. Outside work, I've represented my regional division in national boxing tournaments and contributed training, educational, and self-defense sessions in local schools.
Experience
Work history, roles, and key accomplishments
Senior Fraud Analyst
VOIS (Vodafone Intelligent Solutions)
Jan 2026 - Present (7 months)
Analyzes complex customer accounts and cross-border financial logs to detect fraud networks. Directs end-to-end investigations into AML cases and mitigates high-risk telecom exposures.
Customer Service Associate
VOIS (Vodafone Intelligent Solutions)
Mar 2024 - Dec 2025 (1 year 9 months)
Served as Temporary Subject Matter Expert leading operational workflows and auditing team outputs. Resolved escalated anomalies across mobile network and broadband infrastructure.
Fraud Analyst
Tech Mahindra
Feb 2022 - Nov 2023 (1 year 9 months)
Executed high-volume KYC verifications and corporate risk assessments. Analyzed user data to isolate anomalies and implemented risk mitigation processes.
Customer Support
Concentrix
Aug 2021 - Dec 2021 (4 months)
Managed escalation queues and administrative records with high precision. Interfaced with consumers to resolve service discrepancies and process adjustments.
Education
Degrees, certifications, and relevant coursework
Di hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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