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Disha Bhayani

@dishabhayani

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Head of Project Management at Edit Lobby, where I led a custom CRM build that cut manual reporting by 20%.

India

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At Edit Lobby, I oversee premium client delivery through Suite004, including day-to-day communications, escalations, delivery risks, and project execution. I also mentor a team of six Project Managers and track performance, KPIs, and operational bottlenecks.

I ideated and led the build of Edit Lobby’s custom CRM, covering project tracking, handovers, HRMS, and client data. It reduced handover time and cut manual reporting by 20%.

I’ve also established and standardised project processes, SOPs, trackers, and reporting systems to improve visibility and delivery consistency. Earlier at Edit Lobby, I managed end-to-end delivery for client projects, coordinating editor teams, timelines, quality control, and changing requirements.

Before that, I worked in sales, operations, and project support at University Living Accommodation Pvt., Fresh Prints, Nova International Group, and Infosys Ltd. My experience includes client and vendor coordination, CRM data quality, Agile/Scrum delivery, and process improvement.

Experience

Work history, roles, and key accomplishments

Current

Head of Project Management

Current

Edit Lobby

Mar 2026 - Present (7 months)

Oversee and mentor a team of 6 Project Managers, driving project execution, productivity, KPIs, and performance improvement. Manage premium client delivery, including 10+ clients, and led the build of a custom CRM system that reduced manual reporting by 20%.

Project Management Team Leadership CRM Development Process Improvement KPI Tracking Client Management Risk Management Data Analysis

Project Manager

Edit Lobby

Sep 2025 - Feb 2026 (5 months)

Owned end-to-end delivery for projects, managing two teams of 5 editors, translating client briefs into actionable tasks, and coordinating with Quality Control. Managed multiple concurrent client accounts, tracking deliverables and revisions to keep projects on schedule.

Project Management Team Coordination Client Communication Quality Control Timeline management

Senior Associate, LT Sales

University Living Accommodation Pvt.

Jul 2024 - Aug 2025 (1 year 1 month)

Cultivated relationships with 30+ prospective clients daily, created partnerships with 50+ UK property managers, and maintained a database of 1,000+ international students. Achieved the team's highest CRM quality audit score and closed 40+ monthly deals, ranking 2nd in monthly sales.

Sales CRM Customer Relationship Management Data Management Negotiation Reporting

Operations Intern (Order Specialist)

Fresh Prints

Jun 2024 - Jul 2024 (1 month)

Coordinated 15+ orders and 35+ sample orders, resolving stock and artwork issues to support accurate and timely delivery. Managed tickets through Freshdesk CRM and suggested process improvements during weekly meetings.

Order Management CRM Freshdesk Communication Skills Process Improvement

Assistant Project Manager Intern

Nova International Group

Sep 2023 - Oct 2023 (1 month)

Oversaw project tracking and documentation across 6 initiatives, aligning deliverables, timelines and stakeholder expectations. Negotiated timelines and pricing with 20+ builders, suppliers and designers, while liaising with 70+ PR agencies.

Project Tracking Documentation Negotiation Stakeholder Management Vendor Management

System Engineer

Infosys Ltd.

Nov 2020 - Aug 2021 (9 months)

Coordinated 30+ daily Scrum meetings, sprint reviews and assessments to support Agile delivery for the Reverse Engineering team. Guided code analysis across a 10-member team and improved code integration by 25% through structured feedback loops.

Agile Scrum Code Analysis Cross Functional Collaboration Process Improvement