dirk hugo
@dirkhugo
I resolve Microsoft, network, server, and endpoint issues to keep daily IT operations stable.
South AfricaWhat I'm looking for
At ONE2ONE, I provide IT support across desktops, printers, network devices, servers, and business systems, helping keep daily operations stable.
I troubleshoot Microsoft systems, networking, security tools, and office IT infrastructure, including connectivity and access-related issues. I also support UniFi equipment, cameras, antivirus, and endpoint security solutions.
Previously at The Cutting Edge Group, I delivered first- and second-level support for hardware, software, network, printer, and desktop issues. I installed, configured, and maintained IT hardware and network devices while supporting users with a professional, service-oriented approach.
I'm continuing to build my security knowledge through SC-900, CompTIA Security+, SC-200, and AZ-500 studies. I bring practical experience with Microsoft environments, servers, infrastructure, and reliable technical troubleshooting.
Experience
Work history, roles, and key accomplishments
IT Technician / IT Support Specialist
ONE2ONE
Apr 2026 - Present (5 months)
Provide IT support for users, desktops, printers, network devices, servers, and business systems. Troubleshoot technical issues across Microsoft systems, networking, security tools, and office IT infrastructure, and support UniFi network equipment and cameras.
IT Support / Junior IT Technician
The Cutting Edge Group
Jan 2024 - Apr 2026 (2 years 3 months)
Provided first- and second-level IT support for users, including troubleshooting hardware, software, network, printer, and desktop issues. Supported Microsoft environments, user workstations, and office applications, and assisted with network setup and infrastructure support.
Education
Degrees, certifications, and relevant coursework
Hoërskool Porterville
National Senior Certificate, General
Completed South Africa's National Senior Certificate with a focus on Mathematics, Computer Applications Technology, Engineering Graphics and Design, and Geography.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Skills
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