dipika batra
@dipikabatra
Experienced Project Manager specializing in Transition and Process Improvement.
What I'm looking for
I am a performance-driven professional with over 10 years of experience in Project Management and Transition Management. Currently, I serve as a Project Manager at Eisner Advisory Group LLC in Mumbai, where I lead initiatives that drive process improvements and enhance operational performance. My expertise lies in managing projects from inception to completion, ensuring that all deliverables meet the highest standards of quality and efficiency.
Throughout my career, I have successfully transitioned various financial processes, including bank reconciliations and reporting activities, from US clients. My strong analytical and problem-solving skills have enabled me to develop actionable insights and recommendations that have significantly improved productivity across teams. I pride myself on my ability to communicate effectively with stakeholders and foster collaboration among diverse teams to achieve common goals.
Experience
Work history, roles, and key accomplishments
Project Manager
EisnerAmper (India) Consultants Private Limited
Jun 2022 - Present (3 years)
Currently serving as a Project Manager, overseeing the Enterprise Program Management Office. Responsible for managing projects from inception to post-go-live, coordinating with various teams, and preparing project documentation and reports.
Senior Analyst
WNS Global Services
May 2017 - Jun 2022 (5 years 1 month)
Managed projects related to automation and standardization in Finance & Accounting processes. Led a team of 6, ensuring timely completion of projects and implementing process improvements.
Associate
Willis Towers Watson
Nov 2015 - Jun 2017 (1 year 7 months)
Managed client accounts and ensured timely collection of insurance premiums. Coordinated with various teams to reconcile and allocate funds received from clients.
Holiday Consultant
Mahindra Holidays & Resorts India Limited
Jan 2015 - Nov 2015 (10 months)
Identified prospects and created new business opportunities while ensuring high levels of customer service. Prepared sales proposals and liaised with various departments.
Financial Service Consultant
ICICI Prudential LIC Ltd.
Jun 2014 - Nov 2015 (1 year 5 months)
Developed relationships with channel partners to promote life insurance products. Analyzed eligibility criteria and coordinated home loan procedures.
Customer Care Executive
Onsite Electro Services Pvt. Ltd.
May 2013 - Mar 2014 (10 months)
Provided customer support and led a team of executives. Maintained reports and managed escalations effectively.
Education
Degrees, certifications, and relevant coursework
Mumbai University
Bachelor of Commerce, Commerce
2014 -
Grade: 78.71%
Maharashtra Board
Intermediate, Intermediate
2011 -
Grade: 78.17%
Maharashtra Board
High School, High School
2009 -
Grade: 81.38%
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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