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Francisca Almeida

@fndealmeida

Message

I deliver personalised, high-standard service for international passengers and premium events.

Portugal

Message

I've delivered personalised, high-standard service for international passengers as Cabin Crew at Etihad Airways, working across Economy and Business Class.

I focus on safety, discretion, attention to detail, and anticipating individual needs while creating a polished onboard experience.

I've also represented brands at corporate, promotional, and high-end events, bringing customer service experience from hospitality, sales, and VIP lounge roles.

Experience

Work history, roles, and key accomplishments

Current

Brand Promoter & Event Hostess

Current

Sopro Festivo

Jan 2018 - Jan 2026 (8 years)

Represented various brands at corporate, promotional and high-end events, providing personalised customer service and creating professional and memorable brand experiences.

Customer Service Brand Representation Event Hosting

Business Class Cabin Crew

Etihad Airways

Apr 2025 - Mar 2026 (11 months)

Delivered personalised, high-standard service to international passengers in Business Class, with a strong focus on safety, discretion, attention to detail and anticipating individual needs.

Customer Service Safety Attention To Detail Discrétion Anticipating Needs

Economy Class Cabin Crew

Etihad Airways

Jun 2023 - Mar 2025 (1 year 9 months)

Delivered personalised, high-standard service to international passengers in Economy Class, with a strong focus on safety, discretion, attention to detail and anticipating individual needs.

Customer Service Safety Attention To Detail Discrétion Anticipating Needs

Legal Intern

LPFLAW

Mar 2022 - May 2022 (2 months)

Gained legal experience at a law firm in Coimbra.

VIP Lounge Hostess

LIT Coimbra

Feb 2022 - Mar 2022 (1 month)

Provided VIP lounge hosting services.

Customer Service & Sales Representative

Altice Portugal

Mar 2018 - Jun 2018 (3 months)

Provided customer service and sales support.

Education

Degrees, certifications, and relevant coursework

ESADE Law School

Erasmus+ Mobility Programme, Law

2021 - 2022

Participated in the Erasmus+ Mobility Programme at ESADE Law School in Barcelona from September 2021 to January 2022.

University of Coimbra

Bachelor's Degree, Law

2018 - 2022

Activities and societies: Leadership roles at ELSA Coimbra and ELSA Portugal, organizing academic activities and international events for law students across Europe.

Bachelor's degree in Law from the University of Coimbra, with leadership roles at ELSA Coimbra and ELSA Portugal organizing academic activities and international events.