dinda nopita

I have a background in administration, customer support, CRM, and data management, with several years of experience supporting daily operations and communicating with customers and teams.

I started my career in pharmacy before gaining experience in a cooperative, where I handled marketing, customer relationships, transactions, and administrative records. I then worked as an administrative staff member for a mosque organization, where I was responsible for meeting minutes, KPI data entry, budgeting documents, SOPs, document management, and general administrative support.

More recently, I gained experience in online customer service and CRM, including managing customer information, creating follow-up processes, and supporting fundraising activities. These experiences helped me develop strong attention to detail, organization, communication, and problem-solving skills.

I am comfortable working with Microsoft Office, Excel, Google Sheets, Google Drive, and other digital tools. I also have an interest in technology and information systems and am currently studying Information Systems, which has strengthened my understanding of data, business processes, and technology.

I am particularly interested in remote opportunities in Administrative Support, Virtual Assistance, Operations, Customer Support, CRM, and Data Management. I enjoy organizing information, improving processes, supporting customers, and helping teams complete their work efficiently.

I am a responsible and adaptable person who enjoys learning new tools and skills. My long-term goal is to build a career in a remote, international environment where I can combine my administrative and customer-focused experience with my growing knowledge of technology and information systems.