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Afiani Dewi Rizky

@afianidewirizky

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Data analyst transitioning from banking with strong Excel, SQL, and Power BI skills

Indonesia

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What I'm looking for

I seek a data analyst role where I can apply Excel, SQL, and Power BI to drive customer insights, support data-driven decisions, and grow technical expertise in a collaborative, results-oriented environment; open to remote or relocated positions.

I am a data-focused professional with nearly four years' experience in banking and customer operations, combining transaction processing accuracy with emerging data-analysis expertise. I have a track record of maintaining 100% transactional accuracy, identifying customer behavior patterns from transaction data, and implementing Excel-based reconciliation to improve reporting.

I am building technical depth in SQL, Power BI, and Excel through targeted courses and certifications, and I bring dependable, proactive problem-solving, strong communication, and a results-oriented approach to remote analyst roles.

Experience

Work history, roles, and key accomplishments

Teller

PT. Bank Syariah Indonesia

Feb 2021 - Oct 2024 (3 years 8 months)

Maintained 100% transactional accuracy across high-volume operations, processed 50+ transactions per day and reduced queue length by 15% while identifying customer transaction patterns to inform product recommendations.

Microsoft Excel Transaction Banking Attention To Detail Customer Service Sales

Teller

Bank Syariah Mandiri

Feb 2020 - Feb 2021 (1 year)

Processed 50+ customer transactions daily with zero errors, ensured compliance with cash-handling SOPs and enhanced data traceability for audit readiness.

Transaction Processing Cash Handling Compliance Microsoft Excel Customer Service

Secretary

Bersukaria Tour

Feb 2019 - Dec 2019 (10 months)

Managed administrative operations and issued 20+ invoices while maintaining 100% data accuracy in booking records and coordinating logistics across teams.

Administrative Support Invoicing Google Sheets Data Entry Logistics Coordination Documentation

Social Media Specialist

Eventsclick

May 2019 - Aug 2019 (3 months)

Developed and executed Instagram content strategies that increased audience engagement by 15% in three months and provided performance analyses to optimize campaigns.

Social Media Strategy Analytics Instagram Insights Reporting Client Management Campaign Optimization