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noriah noenk

@noriahnoenk

Organized and reliable Administrative VA with experience in HR, banking, data entry, customer service, and document management.

Indonesia

Message

What I'm looking for

I’m looking for a remote Administrative VA or Administrative Support role where I can use my experience in HR, banking, customer service, data entry, inbox and document management.

At SVA Network, I coordinated recurring online and offline events during remote administrative support, and maintained member databases for ongoing use. I also organized meetings and schedules and prepared meeting notes and action summaries.

At PT. Bank Negara Indonesia (Persero) Tbk, I progressed through front office, HR, and credit administration roles. I managed employee records and HR administration, supported credit documentation and customer service, and maintained confidential employee and customer records.

Experience

Work history, roles, and key accomplishments

Current

Volunteer & Mentor

Current

Acquaint - Global Cultural Exchange Platform

Sep 2024 - Present (2 years 1 month)

Support participants through ongoing online mentoring and communication, providing guidance to individuals from diverse backgrounds. Contribute to a positive online community experience through clear, respectful, and consistent communication.

Mentorship Communication Skills Community Support

Researcher

Happy City Index

Nov 2025 - Mar 2026 (4 months)

Conducted and organized research data over a 4 month project, compiling findings into a structured Excel-based dataset for analysis. Managed research data with strong attention to accuracy, consistency, and detail.

Research Data organization Excel Data Accuracy

Data & Administrative Support

SVA Network

May 2025 - Oct 2025 (5 months)

Coordinated recurring monthly online and offline events during 6 months of remote administrative support, ensuring smooth execution and clear communication across distributed teams. Maintained and updated member databases, improving data organization, accessibility, and accuracy for ongoing administrative use.

Event Coordination Database Management Meeting Coordination Documentation Remote Team Coordination

Front Office Assistant

PT. Bank Negara Indonesia (Persero) Tbk

Jul 2003 - Present (23 years 3 months)

Provided administrative support and customer service, handling deposits, withdrawals, transfers, account opening, and customer inquiries. Maintained accurate and confidential employee and customer records while supporting documentation and daily administrative operations.

Customer Service Administrative Support Data Management Documentation

Supervisor of Credit Administration

PT. Bank Negara Indonesia (Persero) Tbk

Managed credit administration for 9 months, including credit documentation, credit agreements preparation, collateral validation, customer credit data review, compliance, and audit readiness. Developed strong skills in administrative support, document management, data accuracy, customer service, compliance, and cross-functional coordination.

Credit Administration Documentation Compliance Audit Readiness data review

Human Resources Assistant

PT. Bank Negara Indonesia (Persero) Tbk

Managed nearly 10 years of HR administration, including employee records, benefits administration, payroll coordination, vendor invoices, payments, and leave management. Maintained accurate and confidential employee records while supporting documentation and data management.

HR Administration Employee Records Benefits Administration Payroll Coordination Vendor Management Leave Management