Dinberu Kore

I am a dedicated and customer-focused IT professional with more than 10 years of experience providing technical support and troubleshooting solutions to end users. I have a strong background in diagnosing hardware and software issues, offering prompt resolutions, and ensuring exceptional user satisfaction.

Throughout my career, I have developed a range of skills that enable me to provide effective technical support. I am proficient in a variety of software applications, including Windows OS, mac OS, Linux, Microsoft Office Suite, Google Workspace, and commonly used business software. I also have experience with hardware support, including diagnostics and repair of desktops, laptops, printers, and peripheral devices.

In addition to my technical skills, I have strong communication skills and a focus on resolving customer issues efficiently and professionally. I am able to prioritize tasks and handle multiple support requests simultaneously, and I am an expert in spreadsheet software, word processing software, and accounting software like Peachtree Accounting.