Dimejji LawalDL
Open to opportunities

Dimejji Lawal

@dimejjilawal

Bilingual communication specialist skilled in customer service and sales.

Nigeria
Message

What I'm looking for

I am looking for a role that values bilingual communication and offers growth opportunities.

I am a results-driven Bilingual Communication Specialist with a strong background in customer service, telesales, and translation. My experience includes managing inbound and outbound calls, resolving customer concerns, and ensuring smooth interactions. I am passionate about providing excellent service and committed to achieving targets while delivering outstanding results.

In my current role as a Bilingual Customer Service & Telesales Specialist at Sabeni Interconnect Ltd., I oversee daily operations of the customer care team, ensuring high service standards and efficient call management. I also train and mentor customer care representatives, fostering team development and improving overall performance. My previous experience as a freelance translator and interpreter has equipped me with the skills to facilitate communication across various industries, enhancing my ability to connect with diverse audiences.

Experience

Work history, roles, and key accomplishments

SL
Current

Bilingual Customer Service & Telesales Specialist

Sabeni Interconnect Ltd.

Oct 2022 - Present (2 years 9 months)

Managed inbound and outbound calls to assist customers with orders, resolve issues, and ensure smooth order processing. Oversaw daily operations of the customer care team, ensuring high service standards and efficient call management.

FR

Bilingual English-French Translator & Interpreter

Freelance

Mar 2019 - Dec 2021 (2 years 9 months)

Translated and interpreted for clients like Cars24, Batiplus International, and Tingo AI, facilitating communication in various industries. Assisted college migration programs, interpreting for French and English-speaking visa applicants and international students.

RC

French & History Teacher

Rachel Model College

Sep 2016 - Jul 2020 (3 years 10 months)

Taught French and History, ensuring an engaging and interactive learning experience. Prepared students for exams and competitions, achieving high success rates.

Education

Degrees, certifications, and relevant coursework

UI

University of Ilorin

Bachelor of Arts (Hons), History & International Studies

Studied History & International Studies, gaining a comprehensive understanding of global events and international relations. Developed strong research and analytical skills through coursework and projects.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Dimejji Lawal - Bilingual Customer Service & Telesales Specialist - Sabeni Interconnect Ltd. | Himalayas