Chidiebere Chukwudi
@chidieberechukwudi
Bilingual sales expert with a strong background in customer service.
What I'm looking for
I am a dedicated language expert with a proven track record in sales, customer service, and administrative functions. My experience includes developing relationships with over 110 new clients and consistently exceeding sales goals by 20% at Acquario Call Centre Limited. I pride myself on my ability to convert prospects into reliable clients, maintaining a 99% accuracy in product knowledge of pharmaceutical products.
Currently, I work as a Junior Language Consultant and Virtual Tutor, where I collaborate with a team of language tutors to enhance student learning outcomes. My project management skills have allowed me to implement effective course programs and lead teams to achieve desired results. I am passionate about education and have successfully increased standardized test scores in French through innovative coursework.
Experience
Work history, roles, and key accomplishments
Junior Language Consultant / Virtual Tutor
Mind Your Language International UK
Feb 2022 - Present (3 years 4 months)
Collaborated closely with a team of 12+ language tutors and clients to identify needs and propose customer solutions. Increased standardized French test scores by implementing creative coursework into the curriculum.
Client Relationship Management & Head Recruiter
Linguaster International House
Oct 2020 - Present (4 years 8 months)
Managed and protected relationships with key clients, ensuring prompt complaint resolution and efficient service delivery. Followed up with prospects, created marketing promotions, and recruited international talents through end-to-end processes.
Lead Virtual French Coach & Consultant
Tuteria Nigeria
Feb 2018 - Present (7 years 4 months)
Taught and organized differentiated French classes specific to learners' needs, creating and setting up evaluation materials to determine students' growth. Consulted on curriculum development and actionable lesson plans for various student categories.
Bilingual Sales Development Specialist
Acquario Call Centre Limited
Oct 2022 - Jan 2023 (3 months)
Developed relationships with 110 new clients, consistently exceeding sales goals by 20%. Maintained 99% accurate product knowledge of pharmaceutical products and closed an average of 10 sales per day in outbound telemarketing.
Research Admin Assistant/ Translator
Children’s Multilingual School
Mar 2019 - Mar 2020 (1 year)
Translated documents, reports, newsletters, and mails from French/Spanish to English. Sent weekly reports to parents, ensured smooth running of after-school classes, and maintained prompt communication between all administrative parties.
Education
Degrees, certifications, and relevant coursework
University of Lagos
B.A.Ed French, French Education
Studied French education, focusing on pedagogical methods and linguistic principles. Gained expertise in teaching French as a foreign language.
Nigerian French Language Village
Diploma, French, French Language
Completed a diploma program in French language, enhancing proficiency in grammar, vocabulary, and communication. Developed a strong foundation in French linguistics and culture.
Availability
Location
Authorized to work in
Job categories
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