Dilek Günal
@dilekgnal
I improve user experiences through content moderation, feedback analysis, and customer support.
TurkeyWhat I'm looking for
I've handled high volumes of user-generated content and user-related cases at Telus Digital, maintaining accuracy, consistency, and quality under strict guidelines and time pressure. I contribute to positive user experiences through careful, structured decision-making.
As a freelance Search Engine Evaluator for Yandex, I analyzed user intent, behavior, and search context to improve content relevance. I also edit real estate visuals with Adobe Lightroom and Premiere Pro, and create audience-focused WordPress content as a volunteer at Wamart.
Experience
Work history, roles, and key accomplishments
Content Moderator
Telus Digital
May 2021 - Dec 2025 (4 years 7 months)
Reviewed and handled large volumes of user-generated content and user-related cases based on strict guidelines. Ensured accuracy, consistency, and quality under time pressure.
Education
Degrees, certifications, and relevant coursework
Dokuz Eylul University
Bachelor of Arts, Comparative Literature
2016 - 2021
Pursued a degree in Comparative Literature, developing strong analytical and communication skills.
Availability
Location
TurkeyAuthorized to work in
Job categories
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