Diksha YadavDY
Open to opportunities

Diksha Yadav

@dikshayadav

Client Relationship Manager with expertise in social media analysis.

India
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What I'm looking for

I am looking for a role that allows me to leverage my skills in client management and social media strategy while fostering a collaborative and growth-oriented company culture.

I am a dedicated Client Relationship Manager and Social Media Analyst with a strong background in enhancing client engagement and optimizing online presence. My experience spans several years, during which I have successfully managed relationships with notable organizations, ensuring customer satisfaction and seamless communication.

Throughout my career, I have developed a knack for creating impactful training programs and providing strategic insights into social media strategies. My role as a Freelancer allowed me to train employees effectively, while my tenure at Paytm honed my skills in understanding audience engagement and decision-making processes. I am passionate about leveraging technology to improve client interactions and drive business growth.

With a B.Tech in Computer Science and Engineering, I possess a solid technical foundation that complements my client management skills. I have designed and maintained multiple websites, ensuring they meet business goals while providing an excellent user experience. I thrive in collaborative environments and am always eager to learn and adapt to new challenges.

Experience

Work history, roles, and key accomplishments

FU

Client Relationship Manager & Website Design and Maintenance

Furever9

Dec 2021 - Dec 2024 (3 years)

Managed and strengthened client relationships, ensuring seamless communication and customer satisfaction. Designed, developed, and maintained company websites, including Furever9, RealVet9, F9Drugs, and PenaciaPharma. Created engaging digital content to enhance brand visibility and customer engagement.

PL

Social Media Analyst

Paytm (One97 Communication Limited)

Dec 2016 - Dec 2017 (1 year)

Helped organizations understand their online presence, engage effectively with their audience, and make informed decisions to enhance their social media strategies.

IL

Executive Analyst

Indiamart Intermesh Private Limited

Nov 2014 - Dec 2016 (2 years 1 month)

Experienced in complex backend support jobs, including catalog creation, personalization of catalog URLs, and verification and updation of client profiles/catalogs.

Education

Degrees, certifications, and relevant coursework

Uttarakhand Technical University logoUU

Uttarakhand Technical University

B.Tech, Computer Science and Engineering

Completed a Bachelor of Technology in Computer Science and Engineering. Gained foundational knowledge in various aspects of computer science.

Tech stack

Software and tools used professionally

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