Diego Álvarez Delgado

I’m a sales leader with 6+ years in consultative B2C/B2B sales, and 3+ years directly leading a 4-person sales team (sales representatives and SDRs) at a satellite office in Ecuador. I stay hands-on—running individual coaching logs, performance audits, and communication training—so my team becomes a consistent, improving unit.

I hold my team accountable to daily KPIs and still close deals myself, which lets me lead by example on the numbers, not just the process. I personally own the full consultative sales cycle for premium digital programs—discovery, qualification, objection handling, negotiation, and close.

I’ve built and run a structured coaching system using individual performance logs, regular audits, and dedicated feedback sessions to correct written and verbal communication and drive measurable improvement. I also maintain disciplined CRM pipeline management across Pipedrive, Clientify, HubSpot (and Salesforce exposure) to keep activity data and forecasting accurate.

My work focuses on close quality as much as volume: I maintain 95% customer continuation after deposit and reduced drop-off by 10%. I’m energized by target-driven accountability, coaching-driven growth, and distributed/remote team management across time zones.