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diego german pallares

@diegogermanpallares

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Concierge at Kirby Condominiums who paired resident service with security monitoring and building access control.

Colombia

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What I'm looking for

I'm looking for a role where I can use my concierge, front desk, guest service, and security experience in a fast-paced environment. I'm adaptable and relocation-ready, and I'm authorized to work in the U.S.

At Kirby Condominiums, I greeted residents and helped with luggage, valet parking, and building access. I also monitored security cameras and handled packages, printing, faxing, and shipping support.

As a part-time Security Guard on independent and contract assignments, I provide security coverage for private businesses and public events. I monitor premises, control access, and follow safety requirements at assigned posts.

At Breck Inn, I checked guests in and out using hotel reservation software and processed bookings and payments. I also handled cash office procedures as a key holder and responded to guest questions and requests.

Concurrently with my Breck Inn role, I remotely supervised associates and coordinated schedules for G2Cleaning, a family business. I reviewed completed services and tracked service records and payments through data entry and administrative programs.

Experience

Work history, roles, and key accomplishments

Current

Security Guard

Current

Independent / Contract Assignments

Apr 2026 - Present (7 months)

Provided part-time security coverage for private businesses and public events, including Colombian consular election sites. Monitored premises, controlled access, and ensured safety compliance.

Security Protocols Access Control Surveillance Safety Compliance

Concierge

Kirby Condominiums

Apr 2025 - Apr 2026 (1 year)

Greeted and assisted residents with luggage, valet parking, and building access. Monitored security cameras, enforced safety protocols, and provided personalized concierge services including package handling and shipping support.

Concierge Services Guest Relations Security Monitoring Package handling Customer Service

Front Desk Clerk

Breck Inn

Feb 2022 - Jan 2024 (1 year 11 months)

Checked guests in and out using hotel reservation software, ensuring accurate bookings and payment processing. Operated cash register and cash office procedures, resolved guest requests, and maintained high guest satisfaction.

Hotel Reservation Systems Cash Handling POS systems Guest Relations problem resolution

Cashier / Cook

A&W Restaurants

Jan 2018 - Jan 2020 (2 years)

Operated cash register and POS system, processed payments accurately, and prepared food items to standard while maintaining food safety. Restocked inventory and supported store opening and closing procedures.

POS systems Cash Handling Food Preparation Food Safety Inventory Management

Manager

G2Cleaning

Remotely supervised cleaning service associates and coordinated work schedules for a family-owned cleaning company. Reviewed completed services against client expectations and managed data entry and administrative tracking.

Supervision Scheduling Data Entry Administrative Support Quality Assurance