Alejandra Gómez Junco

I’m an experienced Sales Administrator known for strong organizational skills, a consistent work ethic, and exceptional customer service. I resolve client issues effectively while keeping correspondence, documentation, and records accurate and up to date.

In my current role, I help support operational accuracy by maintaining personnel records and internal databases, and I use data tracking to analyze operational performance. I also initiate contact with potential clients through cold calling, while continuously improving how client requests are handled to boost satisfaction.

Before that, I grew in Customer Success by addressing concerns with tailored solutions, improving team processes, and supporting sales through a clear understanding of customer needs. I also built my marketing foundation through research, campaign performance tracking, and content creation—so I can connect customer outcomes with practical marketing and sales support.