Open to opportunities

Miguel Angel Martinez Razo

@miguelangelmartinezr

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Commercial Process Analyst focused on B2B/B2C sales insights and automated KPI dashboards.

Mexico

Message

What I'm looking for

I’m looking for a contractor/freelance role focused on commercial process analysis, KPI dashboards, and automation—so I can turn purchasing and inventory data into decisions that improve sales and customer experience, ideally with remote flexibility (US/Canada).

I’m a Business Administration graduate focused on B2B and B2C sales, pairing commercial data analysis with negotiation and process optimization to improve sales results. I’m self-directed and proactive, and I prioritize spotting opportunities and building strong client relationships backed by data-driven decisions.

Since August 2024, I’ve worked as a Commercial Process Analyst managing purchase order databases to identify demand patterns and help adjust sales strategy. I’ve coordinated stock movement between warehouses and points of sale, built KPI dashboards for inventory turnover and sales by channel, and diagnosed operational issues using historical data to reduce recurring incidents by 20%.

I also explore and apply digital tools to automate recurring commercial processes, improving team efficiency and supporting more reliable delivery outcomes. I’m comfortable working cross-functionally to translate real operational data into practical insights for the sales team.

Experience

Work history, roles, and key accomplishments

Current

Commercial Process Analyst

Current

Areas

Aug 2024 - Present (1 year 11 months)

Managed purchase order databases to identify demand patterns and adjusted sales strategy, reducing stockouts by 20%. Built commercial KPI dashboards and used historical data to reduce recurring operational incidents by 20%, improving customer experience.

Commercial Data Analysis KPIs Inventory Management Demand Patterns Process Automation Excel Sales KPIs Customer Experience Problem Diagnosis With Historical Data

Education

Degrees, certifications, and relevant coursework

CONDUSEF

Diploma in Financial Education, Financial Education

2024 -

Grade: 9.0/10

Completed a Diploma in Financial Education through CONDUSEF, covering budgeting fundamentals, asset valuation, and financial planning.

Universidad Nacional Autónoma de México (UNAM)

Bachelor of Business Administration, Business Administration

2021 - 2025

Earned a Bachelor’s Degree in Business Administration at UNAM (Ciudad Universitaria), with coursework in accounting, finance, data analysis, and financial reporting. Completed a CANACO project using market research and data analysis to develop a business guide.