Open to opportunities

Dicken muchena

@dickenmuchena

Message

Dedicated Office Administrator with expertise in project management.

Kenya

Message

What I'm looking for

I am looking for a role that values collaboration and offers growth opportunities.

I am a dedicated and highly organized Office Administrator with a proven track record in project management, administrative support, and team coordination. My extensive experience in managing office operations and supporting organizational goals has equipped me with excellent communication skills and a detail-oriented approach. I am proficient in Microsoft Office tools, which I leverage to streamline workflows and enhance efficiency.

In my current role as an Image and Video Annotator at TELUS International, I ensure high-quality annotations while collaborating with team members and adhering to data privacy policies. Previously, I have managed daily office operations at Juja Secondary School, supported customer service at Safaricom, and coordinated projects at Results Japan. My ability to maintain strict adherence to organizational objectives and timelines has consistently contributed to successful outcomes.

As a co-founder of the Perla Foundation, I lead community development initiatives and organize outreach programs. I am passionate about making a positive impact and continuously seek opportunities to enhance my skills and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder and Team Leader

Current

Perla Foundation

Sep 2019 - Present (5 years 9 months)

Co-founded and led an organization focused on community development, coordinating events and outreach programs to align with the organization's mission.

Leadership Event Planning Team Coordination Fundraising Community Outreach Organizational Skills Communication Skills Strategic Planning

Current

Image and Video Annotator

Current

TELUS International

Jan 2024 - Present (1 year 5 months)

Responsible for accurately annotating and labeling images and videos, ensuring quality and consistency while collaborating with team members and adhering to data privacy policies.

Quality Assurance Data Privacy Team Collaboration Annotating

Data Entry/Administrator

Juja Secondary School

May 2022 - Jan 2024 (1 year 8 months)

Managed daily office operations, providing administrative support, overseeing scheduling, and assisting in budget tracking to streamline resource allocation.

Office Management Administrative Support Scheduling Budgeting Records Management Event Coordination Resource Allocation Communication Skills

Office Administrator

Safaricom

Jun 2021 - May 2022 (11 months)

Provided customer service by resolving inquiries and complaints, processing SIM card requests, and ensuring compliance with company policies while promoting products.

Customer Service Technical Support SIM Card Management Compliance Communication Skills Problem Solving

Assistant Project Manager

Results Japan

Sep 2018 - May 2019 (8 months)

Planned and executed projects, managed budgets, and coordinated stakeholder engagement while maintaining documentation for project deliverables.

Project Management Budget Management Stakeholder Engagement Documentation Resource Allocation Team Collaboration Communication Skills Organizational Skills

Personal Assistant

Multi-Touch International

Sep 2017 - Oct 2018 (1 year 1 month)

Organized schedules and travel arrangements for executives, prepared reports, and maintained communication with clients while overseeing office organization.