Dian Rambaran
@dianrambaran
Accounts Receivable Representative focused on accurate physician billing and claim resolution.
United StatesWhat I'm looking for
I’m an Accounts Receivable Representative with experience in physician billing, patient account maintenance, and healthcare claim issue resolution. I’m recognized for strong communication skills, attention to detail, and building positive relationships with clients and team members.
In my recent role at Ellis Medicine, I processed physician billing transactions, investigated claim denials and payment discrepancies, and supported collection and reimbursement efforts. I worked to ensure compliance with healthcare billing procedures and regulations while keeping records accurate.
Before that, I built customer-facing and financial-service experience as a Bank Teller at Trustco Bank and in reception/front-end roles. I bring reliable cash-handling habits, careful record keeping, and problem-solving skills to every shift—while continuing to expand my capabilities and advance my career.
Experience
Work history, roles, and key accomplishments
Stay-at-Home Parent
Stay At Home Mom
Sep 2023 - Present (2 years 10 months)
Coordinated daily household tasks including cleaning, meal prepping, and home maintenance. Managed family finances with a focus on reducing unnecessary expenditure.
Accounts Receivable Rep
Ellis Medicine
Aug 2025 - Oct 2025 (2 months)
Processed physician billing transactions and maintained accurate patient account records. Investigated and resolved claim denials, payment discrepancies, and billing issues while ensuring compliance with healthcare billing procedures and regulations.
Bank Teller
Trustco Bank
Sep 2022 - Aug 2023 (11 months)
Processed daily customer transactions including deposits, withdrawals, loan payments, and check-related services. Maintained accurate transaction records, ensured documentation compliance, and balanced the cash drawer at the start and end of shifts.
Receptionist (Part Time)
Schenectady Auto Service
Aug 2022 - Sep 2022 (1 month)
Greeted clients by phone and in person and managed appointment scheduling aligned to working hours. Handled 40+ outgoing and incoming calls daily and supported smooth front-desk operations.
Assisted 80+ customers daily at checkout and provided support to teammates as needed. Processed cash, checks, debit/credit cards, and coupon/voucher transactions while verifying customer ages for alcohol and other age-restricted items.
Education
Degrees, certifications, and relevant coursework
Swedish Institute
Associate of Occupational Studies (CMA), CMA
2021 -
Grade: GPA 3.88
Activities and societies: Dean’s list honoree (two semesters); President’s list honoree (one semester); OSHA Blood Borne Pathogen Certified (2021).
Pursued an Associates of Occupational Studies (CMA) program. Earned a 3.88 GPA and was named to the Dean’s list and President’s list.
John Adams High School
Diploma, High School
Activities and societies: Virtual Enterprise International Student (VEI); VEI sales campaigns (graphics/design and sales); AD campaign competition; 2019 Winning Women Leadership Conference.
Earned a high school diploma in 2020. Participated in Virtual Enterprise International and leadership-focused events.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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