Diana Tracy
@dianatracy
Experienced Programme PMO professional with a focus on project delivery.
What I'm looking for
I am a highly skilled Programme PMO professional with over 15 years of experience in project management and office implementation. My certifications as a Prince2 Practitioner, P3O Practitioner, and MoR Practitioner underscore my commitment to excellence in the field. I have a proven track record in driving successful project and programme delivery across various industries, including Telecoms, Oil and Gas, and IT support.
Throughout my career, I have played a key role in implementing PMO strategies, creating toolsets, and providing guidance and training to teams. My ability to manage complex projects, track deliverables, and ensure financial oversight has been instrumental in achieving business change and operational efficiency. Notable achievements include leading the PMO for the CoE project in Highways at HCC and coordinating training for over 1500 staff at Affinity Water Ltd.
Experience
Work history, roles, and key accomplishments
Programme Manager
WSP
Feb 2020 - Present (5 years 4 months)
Managed data, development, and PMO for HCC, advancing from Assistant Programme Manager to Programme Manager. Spearheaded the implementation of improved project management methodologies and tools, including a SharePoint teams site for documentation and collaboration. Conducted monthly programme reviews to assess risks and provide feedback to team leaders.
PMO Consultant
Smarttasking
Oct 2019 - Dec 2019 (2 months)
Established PMO processes and procedures for an end client, Detego, a company specializing in RFID card software. Collaborated with a business change project manager to implement new processes within Detego's agile and globally distributed environment. Contributed to centralizing functions and training key processes across the business.
PMO Manager
Capita
Nov 2018 - Apr 2019 (5 months)
Oversaw PMO functions, including standard programme duties and managing a high volume of work requests. Improved the work request process and enhanced process knowledge for change management. Organized and executed MS License transfers for separating business entities.
Project Coordinator / Jr PM
CAE Technology
May 2018 - Oct 2018 (5 months)
Managed small to medium-sized projects, ranging from 1 to 100 consultant days, utilizing Autotask scheduling systems. Collaborated with a diverse pool of consultants and provided consultancy to external customers. Successfully managed between 5 and 25 projects concurrently, coordinating with third parties when specialized skills were required.
Portfolio PMO
Johnson Matthey
May 2017 - Jun 2017 (1 month)
Contributed to a global PMO, ensuring the delivery of over 50 programmes adhered to an agreed framework. Implemented and maintained a Prince2-based documentation framework, ensuring alignment and accuracy. Generated financial reports, including year-to-date actuals, commitments, and forecasts, for group-level monthly meetings.
PMO Analyst / BA
Affinity Water (AWL) Ltd
Feb 2016 - Apr 2017 (1 year 2 months)
Provided PMO support for a major business transformation programme aimed at complying with government legislation for a separate retail water market. Managed a programme budget exceeding £10m, focusing on the creation of wholesaler and independent retailer entities. Ensured effective operation within the new competitive market rules for non-household customers in England.
Dev PMO (Agile)
Capita
Mar 2015 - Nov 2015 (8 months)
Supported the head of development and a team of six Project Managers in a K2 implementation for a large-scale recruitment website for the UK armed forces. Ensured the quality and governance output met the requirements of the MOD and Deloitte's auditing partners. Managed a programme budget of £1.5m per month within a large team of 350.
PMO Analyst / BA
ASCO Oil & Gas
Dec 2013 - Jan 2015 (1 year 1 month)
Provided PMO support for a team of up to 30 workstream leads and Project Managers during a Microsoft Dynamics AX implementation. Supported the core large development programme and various smaller related projects. Ensured adherence to the Microsoft Implementation approach.
PMO Analyst
Access
Dec 2012 - Aug 2013 (8 months)
Contributed as a PMO Analyst to a large transformation programme focused on Windows 7 deployment for Glasgow Council. Managed the update of 18,000 PCs in schools and an additional 6,000 in corporate offices. Operated within an outsourced environment, ensuring successful project delivery.
Programme Coordinator
Fujitsu
Mar 2012 - Dec 2012 (9 months)
Coordinated a large programme of change for an outsourced function within Scottish Water. Collaborated with various Project Managers on the Fujitsu account, managing a small programme with limited timescales. Fulfilled both technical and PMO responsibilities.
Programme Coordinator / Jr PM
Oceaneering
Jun 2011 - Dec 2011 (6 months)
Supported multiple high-value projects as part of a team of project coordinators. Provided assistance to four Project Managers overseeing one complex multi-million-pound project and four smaller, involved projects within the Oil and Gas industry. Ensured efficient project execution and support.
Programme Coordinator
Harper Collins Glasgow
Jan 2011 - Jun 2011 (5 months)
Coordinated a large programme of works focused on replacing central systems within the logistics and publishing industry. Served as the central point for 16 workstreams, managing standard PMO scope. Ensured smooth operations and effective communication across the programme.
Programme Coordinator / Jr PM
H3G
Jul 2010 - Jan 2011 (6 months)
Managed two large projects and up to 40 small projects, totaling £20 million annually, within a major UK Telecoms brand's PMO function. Provided essential documentation for change and toll gates on a weekly basis, ensuring project continuity. Contributed to the submission of requests for projects in the upcoming financial year.
Programme Coordinator / Jr PM
Orange Business Services
Jun 2006 - Feb 2009 (2 years 8 months)
Managed two significant projects with budgets of £6 million and €110 million respectively, focusing on telecommunications. Established and managed a PMO function for a team of Project Managers and consultants within an outsourcing programme, including procurement and financial control for new data centers. Facilitated the finalization of cross-border legal documents, reducing programme risk.
Technical Project Manager
Mars 4Square
May 2002 - Jan 2006 (3 years 8 months)
Deployed Oracle-based solutions to key departments within the manufacturing industry, adhering to Prince2 principles. Managed major aspects of the SDLC, including testing and support of the final environments. Ensured successful implementation and operational readiness of the solutions.
Education
Degrees, certifications, and relevant coursework
Unknown
BSc (HONS 2.1), Info Systems
Grade: 2.1
Achieved a 2.1 honors degree in Information Systems. This qualification provided a strong foundation in the principles and practices of information technology.
Availability
Location
Authorized to work in
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