Diana Angulo Orozco
@dianaanguloorozco
I analyze risk, resolve customer issues, and improve operational efficiency.
What I'm looking for
At Concentrix, I analyze potential financial, operational, and compliance risks, supporting informed management decisions through risk assessments, internal-control monitoring, and reporting.
I also deliver customer support through email and online chat, resolving inquiries and complaints accurately while prioritizing timely resolution, customer satisfaction, and performance standards.
Previously at Miss Balanta, I coordinated garment production, materials, and workflows to meet quality standards and production timelines. That experience strengthened my attention to detail, process monitoring, and proactive problem-solving.
I bring clear communication, organization under pressure, and a practical focus on creating structure and efficiency for teams and daily operations.
Experience
Work history, roles, and key accomplishments
Responsible for identifying, analyzing, and evaluating potential risks that may affect the organization’s financial stability, operations, or compliance. Conducts risk assessments, monitors internal controls, analyzes data to detect trends or irregularities, and prepares reports to support management decisions. Collaborates with different departments to implement risk mitigation strategies and ens
Responsible for delivering high-quality customer support by resolving inquiries, addressing complaints, and providing detailed information about products and services. I focus on ensuring a positive customer experience by responding efficiently, maintaining accuracy, and meeting performance standards. I manage customer interactions through email and online chat, prioritizing timely resolution and
I was responsible for overseeing garment production processes, ensuring compliance with quality standards and adherence to production timelines. I coordinated materials and workflow across different stages of manufacturing to optimize efficiency and minimize operational delays. My role required strong attention to detail, process monitoring, and proactive problem-solving to maintain consistency an
Education
Degrees, certifications, and relevant coursework
Collège LaSalle, Montréal
Fashion Design and Patternmaking Technologist
Collège LaSalle
Fashion Design and Patternmaking Technologist, Fashion Design
Fashion Design and Patternmaking Technologist degree from Collège LaSalle in Montréal.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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