Angelica Lorena Davalos Garavito

Analyzed international markets and sector reports, prepared newsletters with economic indicators, and monitored regulatory entities. Managed sector databases and supported committees and executive reporting.

Evaluated merchants for payment processing eligibility through risk analysis and regulatory compliance. Improved document verification efficiency by 81.4% and maintained high quality standards with no critical flags for three consecutive months.

Coordinated and supported international volunteer experiences, promoted social projects, and managed logistics. Developed communication, customer management, and sales skills in multicultural environments.

Conducted documentary research and theoretical analysis for the ALADAA project, including interviews and data organization. Contributed to the publication of an academic article and presented findings at an academic event.

Provided phone support and advisory services to customers, resolving inquiries and guiding digital processes. Consistently met performance indicators and received recognitions for high satisfaction scores.

Professional degree in Government and International Relations, with coursework in political science, international affairs, and research methods.