Looking for a job

Diala Shaltaf

@dialashaltaf

QA Analyst at Troon testing Microsoft Finance applications and Salesforce platforms, with automated scripts and A/B testing.

United States

Message

At Troon, I support Microsoft Finance applications, including Dynamics 365 and Exchange/Power Automate, and the centralized IT service desk. I also test AEM content and templates and develop Selenium scripts for regression testing.

For a Salesforce-based platform at Troon, I conducted A/B testing with Optimizely to assess user behavior and conversion rates across UI/UX changes, pricing strategies, and checkout flows. I use Azure DevOps to manage testing and defects, and Git and Bitbucket for code reviews.

With Testbirds, Test IO, and Piedmont Global, I tested Salesforce applications and an inventory application through manual and automated testing. My work included data validation and migration, accessibility testing against Section 508 guidance, and coordinating user acceptance testing; I hold CTFL and Salesforce Certified Foundation Level certifications.

Experience

Work history, roles, and key accomplishments

Current

QA Analyst

Current

Troon

May 2025 - Present (1 year 5 months)

Led the establishment of a QA team supporting Microsoft Finance applications, including Dynamics 365 and Exchange/Power Automate, and the company's centralized IT service desk. Performed AEM content and template testing, developed automated test scripts using Selenium, and conducted A/B testing using Optimizely.

Azure DevOps Selenium Optimizely AEM Dynamics 365 Power Automate Git Bitbucket Salesforce Testing Automation Regression Testing A B Testing Team Leadership Mentorship

Current

QA Analyst

Current

Testbirds, Test IO

Conducted manual and automated testing for multiple Salesforce applications, validating functionality, performance, security, and overall application quality. Performed data validation, transformation, and migration within Salesforce databases, and utilized ACCELQ for test automation.

Salesforce ACCELQ Jira Testing Automation API Testing Regression Testing UAT Agile Data Validation Excel

QA Analyst / Contractor

Piedmont Global

Mar 2023 - May 2025 (2 years 2 months)

Analyzed business requirements and user experience goals to develop comprehensive test plans, test cases, and testing strategies. Led planning and testing efforts for a Salesforce Inventory application, performed various testing methodologies including UAT, regression, load/stress, smoke, integration, and functional testing, and conducted Section 508 accessibility testing.