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Radhakrishna Gogulapati

@radhakrishnagogulapa

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Senior QA Analyst specializing in manual, integration, UAT, and regression testing for web and Salesforce CRM.

United States

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What I'm looking for

I’m looking for an Agile team where I can own end-to-end QA—manual functional, integration, UAT, accessibility, and regression—using modern tools like Qase and Playwright, collaborating closely with product and developers to deliver reliable releases.

I’m an experienced QA Analyst with 23 years in Software Quality Assurance, with a deep grasp of the software development life cycle. I specialize in manual functional, integration, UAT, and regression testing for Web-based, Salesforce CRM, and Client-Server applications, including back-end data validation.

I actively build comprehensive test case suites and improve coverage through traceability matrices linking test cases to requirements. I also use AI-assisted tools like “AIDEN, Qase’s AI QA Agent” to create structured test cases from requirements and keep stakeholders informed with test metrics and reporting.

My recent work includes QA for Web, Salesforce CRM, and Sitecore CMS applications, where I designed test plans in Confluence, followed Agile/Scrum practices, and executed cross-browser and accessibility testing (WCAG 2.2) using WAVE and NVDA. I’ve also automated sanity/smoke and regression testing with Playwright across multiple browsers and devices.

Across my roles—from Licensing and asset management portals to mortgage and CRM systems—I’ve led end-to-end validation, RESTful API testing (Postman/Swagger), Salesforce Lightning testing, and integration testing between connected systems. I bring strong communication and leadership to collaborate with product owners, analysts, developers, and offshore QA teams to deliver quality releases.

Experience

Work history, roles, and key accomplishments

QA Analyst - Web & Salesforce

Curriculum Associates

Jun 2021 - Mar 2026 (4 years 9 months)

Performed manual functional, integration, regression, and UAT testing for Web, Salesforce CRM, Rootstock ERP, and Sitecore CMS applications, including back-end data validation. Built test case suites with traceability matrices, used Qase’s AI agent for test generation, and led cross-browser/mobile and WCAG 2.2 accessibility testing through release smoke testing.

Salesforce Testing Sitecore CMS Playwright BrowserStack Accessibility Testing Jira Confluence

Sr. Software QA Engineer

Bluebeam

Apr 2018 - Jun 2021 (3 years 2 months)

Served as a senior QA engineer for Licensing System, Gateway, Webstore, and Salesforce CRM, developing TestRail suites across functionality, sanity, regression, and integration. Executed end-to-end Webstore–Licensing–Gateway–Salesforce testing, performed REST API validation (Postman/Swagger), verified SQL Server back-end data, and supported UAT and production release testing.

TestRail Salesforce Testing REST API Testing Postman Swagger SQL Server AWS DynamoDB Jira Fiddler Bamboo

Software QA Engineer

AssetWorks/Trapeze Group

Aug 2007 - Dec 2017 (10 years 4 months)

Performed manual functional, integration, regression, and cross-browser testing for Enterprise Asset Management web portals and corresponding client-server applications, including Shop Activity, Reservations, and Timesheets workflows. Created test plans and UAT test cases, executed Oracle/MS SQL back-end validation with SQL queries, triaged defects in JIRA, and supported developers using applicati

C++ASP.NET Oracle SQL SQL Server Integration Testing Regression Testing Cross Browser Testing UAT Testing Jira

Software QA Engineer

Commerce Velocity

Apr 2004 - Jun 2007 (3 years 2 months)

QA’d an Automated Underwriting mortgage application (Front Door) across Administration, Underwriter, Broker, and Point of Sale modules using agile testing practices. Built manual test cases and data (ApTest Manager), developed automated and data-driven regression scripts (QuickTest Pro), executed web services and integration testing, performed SQL Profiler-based back-end validation, and produced t

QuickTest ApTest Manager Mantis Agile Testing

Software QA Engineer

First Franklin Financials (NCC)

Mar 2003 - Mar 2004 (1 year)

QA’d a client-server LoanQuest loan origination system for Retail and Wholesale users, covering eligibility, pricing, docs/disclosures, and funding components. Created and executed manual functional and regression test cases, coordinated UAT sign-off with the business team, performed back-end validation using SQL queries, and managed changes and defects via Serena and Bugzilla.

Client Server Testing Test Planning Manual Testing Regression Testing SQL Queries DB Visualizer Serena Change Management Bugzilla UAT coordination

Software Test Engineer

VirginMobile USA

Oct 2002 - Dec 2002 (2 months)

Performed smoke, regression, and functionality testing for Web and Siebel CRM channels supporting customer account access and synchronization. Designed test strategies and plans, executed data synchronization testing across Web, Siebel, IVRU, and Handset systems, and logged defects in Test Director.

Web Testing Data Synchronization Testing Oracle SQL Performance Testing