Open to opportunities

Dhiwakarr Devamani

@dhiwakarrdevamani

Message

Results-driven Senior IT Manager with expertise in digital transformation.

Malaysia

Message

What I'm looking for

I am seeking a challenging role that fosters innovation and growth, where I can leverage my extensive experience in IT management and digital transformation.

With over 19 years of experience in the IT industry and a strong entrepreneurial background, I have successfully driven global digital transformation initiatives and delivered multi-million-dollar programs across various sectors, including banking, telecom, airlines, and insurance. My expertise lies in program and portfolio management, where I consistently deliver projects under budget while enhancing operational efficiency.

Throughout my career, I have led large-scale initiatives, optimizing vendor partnerships and enhancing performance through cloud migration and technology refresh initiatives. I have a proven track record of managing high-performing, cross-functional teams, achieving exceptional results, and ensuring alignment across all stakeholders. My commitment to excellence is reflected in my ability to deliver programs on time and under budget, while maintaining a 95% team satisfaction rate.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Manager

Current

Apar Technologies

Jan 2020 - Apr 2024 (4 years 3 months)

Led multi-million-ringgit banking IT programs focused on digital transformation and operational efficiency, achieving an average ROI of 15%. Spearheaded a major cloud migration initiative, improving operational efficiency by 30% and reducing costs by 20%. Managed teams of over 70 members and ensured 99.9% uptime for mission-critical applications.

Program Management Digital Transformation Agile Methodologies Vendor Management Stakeholder Engagement Efficiency Improvement Cost Control Team Leadership

Regional Business Transformation Leader

Computer Sciences Corporation (CSC)

Jan 2014 - Jan 2015 (1 year)

Executed business transformation initiatives across AMEA, eliminating inefficiencies and improving operational efficiency by 18%. Achieved cost savings of $10M and boosted profit margins by 15% through strategic contract renegotiations and offshore migration.

Business Transformation Strategic Planning Contract Management Team Management Process Improvement Change Management Vendor Management Stakeholder Engagement

Senior Project Manager

Emirates Airlines IT

Jan 2012 - Feb 2014 (2 years 1 month)

Directed AED 4M airport systems development projects, achieving 98% client satisfaction and a 40% system performance improvement. Delivered seamless product implementations for major airlines while managing multiple teams with zero post-implementation issues.

Project Management Systems Performance Team Management Implementation Budget Management Stakeholder Engagement Agile Methodologies Risk Management Communication Skills

Operations Manager

TDC

Aug 2007 - May 2008 (9 months)

Optimized IT operations for global teams, achieving an 18% increase in IT efficiency. Enhanced offshore billing efficiency by 28%, contributing to a 15% profitability boost. Streamlined workflows through RFP analysis of software applications.

IT Operations Offshore Management Workflow Optimization Team Leadership Process Improvement Communication Skills Project Management

Onsite Lead

Cognizant Technology Solutions

Jan 2003 - Jan 2007 (4 years)

Led end-to-end IT project lifecycle from requirement gathering to deployment, ensuring 95% client satisfaction. Acted as SME during design phases, providing technical guidance to optimize system architecture and functionality.

Requirement gathering Systems Architecture Team Collaboration Communication Skills Agile Methodologies Stakeholder Engagement Problem Solving

Education

Degrees, certifications, and relevant coursework

Sydney Business School

Master of Business Administration, Business Administration

2016 - 2018

Completed an Advanced MBA (Full-Time) program focusing on strategic business transformation and program management, enhancing skills in driving large-scale initiatives across various sectors.

Madras University

Bachelor of Engineering, Computer Science

1996 - 2000

Earned a Bachelor of Engineering in Computer Science, gaining foundational knowledge in software development, systems analysis, and project management.