Dharlene Dolleton
@dharlenedolleton
Organized virtual assistant skilled in email marketing support and administrative excellence.
What I'm looking for
I’m a highly organized, detail-oriented Virtual Assistant focused on administrative support, customer service, and task management. I’m known for maintaining clear communication while delivering quality work and continuously improving how I support teams.
I bring hands-on experience managing fast-paced responsibilities across customer-facing and production environments, strengthening my reliability, accuracy, and ability to stay efficient under pressure. From toll operations to service roles, I developed strong attention to detail and customer-first support habits.
For my VA work, I’m proficient with Google Workspace and Trello, using them to handle multiple tasks efficiently and keep workflows organized. I support email and inbox management and provide email marketing assistance to help keep communication consistent and effective.
I’m also trained through “THE VA BAR” (Virtual Assistant Training), and I’m ready to bring my administrative support, time management, and project/task management skills to a role where I can contribute immediately and grow with the team. I’m looking to support customers and operations with dependable execution, clear updates, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Toll Teller
Manila Toll Expressway Systems Inc.
Nov 2018 - Jul 2023 (4 years 8 months)
Provided toll collection and customer service in a fast-paced roadway environment while maintaining accurate records and clear communication with motorists. Managed time-sensitive tasks during shifts with strong attention to detail.
Production Operator
Integrated Micro-Electronics Inc.
Mar 2018 - Nov 2018 (8 months)
Supported day-to-day production work in manufacturing operations, ensuring tasks were completed accurately within shift schedules. Followed process expectations and maintained dependable performance.
Service Crew
Jollibee Corporation
Sep 2017 - Mar 2018 (6 months)
Delivered customer service as part of a fast-moving food service team while supporting daily store operations. Maintained clear communication, followed service workflows, and handled tasks efficiently during shifts.
Education
Degrees, certifications, and relevant coursework
ETEEAP
Bachelor in Industrial Technology, Electronics
2024 - 2025
Bachelor in Industrial Technology (Major in Electronics) from 2024 to 2025 at ETEEAP.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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