Dendi Pragnya

I am a dedicated Salesforce Business Analyst with a strong background in bridging the gap between stakeholders and users. My proficiency in creating EPICS and User Stories, along with developing flow charts for TO-BE processes, allows me to effectively gather requirements and translate them into actionable solutions. I have a pleasant experience in managing user and security settings, collaborating with cross-functional teams, and participating in backlog grooming to ensure project success.

With extensive experience in software testing methodologies, I have worked across Salesforce Classic and Lightning environments, focusing on customization, configuration, and testing. My previous role as a Clinical Investigator in the healthcare industry has equipped me with a keen eye for detail and a strong understanding of compliance adherence. I am passionate about leveraging my skills to drive impactful results in my projects.