As a highly skilled and experienced computer science professional, I am passionate about IT operations, cloud and information security and always looking for challenging opportunities that demand the best of my abilities. With a Master's of Applied Computer Science degree and a solid foundation in troubleshooting and technical support, I am a collaborative team member who is excited about learning and working in technology.
Dhairya Bhadra
@dhairyabhadra
Cyber Security Analyst based out of Halifax, NS
CanadaExperience
Provided first-line technical support to end-users, addressing hardware and software issues promptly and efficiently.
• Logged, tracked, and prioritized IT support requests using Salesforce ticketing systems.
• Tested new features for the client products and providing reports for the review.
• Collaborated with IT teams to escalate and coordinate the resolution of complex technical issues.
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