Open to opportunities

Deza May Ignacio

@dezamayignacio

Message

Experienced banking professional driving client growth, risk control, and team performance.

Philippines

Message

What I'm looking for

I seek a client-facing banking leadership role where I can grow business, mentor staff, ensure compliance, and drive portfolio performance.

I am a focused banking professional with over 10 years of progressive experience managing profits, credit, deposits and investment portfolios for high-value clients. I combine sales and marketing acumen with branch management, loan administration and general banking operations to deliver measurable results.

As an Assistant Bank Manager, I supervised audits, ensured compliance with AML and BSP regulations, coached more than 15 staff, and improved customer satisfaction. I successfully converted 70% of my client base, achieving top rank in Fund Diversification and Funds Acquisition.

I am technology-proficient, a quick learner and a collaborative leader who prioritizes employee development and strong client relationships. I hold a BS in Management Accounting and certifications in QuickBooks and bookkeeping.

Experience

Work history, roles, and key accomplishments

Current

Assistant Bank Manager

Current

Bank of the Philippine Islands

Jan 2013 - Present (12 years 10 months)

Supervised branch operations and audits, ensured AML and BSP compliance, coached a team of 15+ employees, and converted 70% of client base to achieve top rank in fund diversification and acquisition.

Branch Management AML Client Relationship Management Sales Marketing Risk Assessment Microsoft Office

Customer Sales Associate

Robinsons Bank

Jan 2011 - Dec 2012 (1 year 11 months)

Handled account openings, loan processing, wire transfers and bill payments while identifying fraud and resolving client inquiries to maintain service quality.

Account Opening Processes Loan Processing Transaction Processing Fraud Detection Customer Service Cash Handling Microsoft Office Communication

Accounting Assistant

C & L Lending Corporation

Jan 2008 - Dec 2011 (3 years 11 months)

Prepared financial reports, maintained ledgers and daily collections, and performed bookkeeping and administrative tasks to support accounting operations.