Devon Faltain
@devonfaltain
Ambitious claims verifier with a passion for problem-solving.
What I'm looking for
I am a dedicated professional with a strong background in claims processing and verification, having worked at Discovery Health from 2019 to 2024. My experience includes roles as a Claims Capturer and Claims Verifier, where I honed my skills in accuracy and attention to detail. I pride myself on being a fast learner and a problem solver, always striving to improve processes and deliver exceptional service.
In addition to my professional experience, I am currently studying Bachelor of Arts in Health Sciences and Social Services from the University of South Africa, specializing in Psychological Counseling. My educational background, combined with my work experience, has equipped me with a unique perspective on client needs and the importance of effective communication. I am passionate about continuous learning and personal development, both in my career and personal interests.
Experience
Work history, roles, and key accomplishments
Claims Verifier
Discovery Health
Jan 2021 - May 2024 (3 years 4 months)
Verified claims submitted by clients to ensure accuracy and adherence to company standards. Worked closely with the claims team to identify and resolve issues, enhancing overall service delivery.
Claims Capturer
Discovery Health
Jan 2019 - Jan 2020 (1 year)
Responsible for capturing claims accurately and efficiently, ensuring compliance with company policies and procedures. Collaborated with team members to resolve discrepancies and improve processing times.
Education
Degrees, certifications, and relevant coursework
University of South Africa
BA (Health Sciences & Social Services), Health Sciences and Social Services
Currently pursuing a BA in Health Sciences and Social Services with a specialization in Psychological Counselling.
Nelson Mandela University
Baccalaureus Educationis, Education
2014 - 2015
Grade: Credit
Studied Baccalaureus Educationis with a focus on Mathematics and Child Development, covering various educational theories and practices.
Gelvandale High School
Grade 12, General Education
2011 - 2013
Completed Grade 12, acquiring a comprehensive education and preparing for further studies.
Bethelsdorp Comprehensive School
Grade 9, General Education
2009 - 2010
Achieved Grade 9, demonstrating foundational knowledge and skills in various subjects.
Availability
Location
Authorized to work in
Job categories
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