Devin Getachew
@devingetachew
I support secure networks, SharePoint environments, and end users across enterprise IT operations.
United StatesWhat I'm looking for
I've supported Department of Navy OJAG and NLSC teams through SharePoint 2013 administration, Azure IT support, and user access management for more than 1,000 users. I improved user satisfaction by 25%, increased productivity by 30%, and reduced Navy JAG data retrieval time by 40% through repositories, workflows, enterprise search, and user training.
At Verizon, I installed, maintained, and troubleshot routers, switches, fiber optic cables, copper wiring, and power systems to support reliable central office operations. I've also delivered Tier 1 and Tier 2 help desk support for CMS through Lockheed Martin, backed by a BS in Information Science and CompTIA Security+ certification.
Experience
Work history, roles, and key accomplishments
Installed, maintained, and repaired telecommunications equipment including routers, switches, fiber optic cables, and copper wiring. Conducted diagnostics, resolved hardware and network issues, and assisted in network upgrades to enhance performance.
Education
Degrees, certifications, and relevant coursework
University of Maryland
Bachelor of Science, Information Science
Bachelor of Science in Information Science from the University of Maryland, College Park.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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