Open to opportunities

Devin Danby

@devindanby

Message

Compassionate office administrator with 13+ years supporting clients and streamlining clinical operations.

United States

Message

What I'm looking for

I seek a supportive, client-focused role where I can streamline administrative workflows, support clinical teams, and enhance client satisfaction while growing in mental health administration.

I am a highly organized, compassionate professional with over 13 years of experience in child development, education, and client-facing roles, now applying that background as an Office Administrator in a mental health setting. I excel at maintaining meticulous records, managing complex schedules, and supporting clinical teams with discretion and professionalism.

Throughout my career I have demonstrated strong conflict-resolution skills and adaptive problem-solving, consistently staying calm during crisis situations and providing empathetic client support. I have measurable experience improving engagement and operational efficiency across classrooms and office environments.

I am committed to streamlining workflows, improving client attendance and satisfaction, and handling billing and administrative processes accurately to support organizational revenue and service delivery.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator

Current

Prism Counseling and Support

Sep 2024 - Present (1 year 5 months)

Managed front-desk operations, client records, scheduling, and billing to streamline office workflows, reduce appointment conflicts, and improve client satisfaction and revenue flow.

Scheduling Medical Billing & Claims Records Management Confidentiality Front Desk Operations Communication

Current

Paraprofessional

Current

CREC

Sep 2021 - Present (4 years 5 months)

Supported students with diverse needs, collaborated with teachers to adapt lessons, and managed behavioral incidents to improve classroom participation and individual skill mastery.

Student Engagement Collaboration Documentation

Beverage Associate

Upside Promotions

Sep 2023 - Sep 2024 (1 year)

Provided product samples and education to customers, upselling premium beverage options and maintaining inventory accuracy to reduce stock discrepancies and increase per-shift revenue.

Customer Service Upselling Product Knowledge Inventory Management POS Communication Merchandising

Teacher

Kindercare Education

Apr 2013 - Sep 2021 (8 years 5 months)

Designed daily lesson plans and organized activities that improved classroom engagement and developmental milestones while maintaining safety and family communications to boost satisfaction.

Early Childhood Education Lesson planning Classroom Management Safety Compliance Child Development