Open to opportunities

DEVIMA SHUKLA

@devimashukla

Message

I’m an IT Technical Support Engineer specializing in hospitality software implementation and ERP/HMS operations.

India

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What I'm looking for

I want to support hospitality teams by implementing and optimizing ERP/HMS systems, improving operational efficiency, strengthening data security, and delivering clear user training—while working with vendors and teams focused on compliance and smooth IT operations.

I’m an accomplished Technical Support Engineer and Software Implementation Specialist with 8 years of experience spearheading IT operations and successfully implementing ERP/HMS solutions in the hospitality sector. I manage hotel IT infrastructure, optimize software solutions, integrate IT systems to streamline workflows, and strengthen data security through effective database management.

In my current role at Dataman Computer Systems Pvt Ltd, I’ve implemented Hospitality Management System (HMS) in 50+ hotels, improving operational efficiency by 75%. I support SQL databases throughout implementation and go-live, deliver module-wise user training, and build strong vendor relationships while ensuring compliance with hospitality IT standards and workflows.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Engineer

Current

Dataman Computer Systems Pvt Ltd

Oct 2017 - Present (8 years 8 months)

Implemented a Hospitality Management System (HMS) in 50+ hotels, improving operational efficiency by 75%. Delivered end-user training and supported SQL databases through implementation, go-live, and post-go-live phases.